Receptionist
External
Standardbankgroup · Bedfordview, South AfricaPrepare for this interview
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About the role
To support the Commercial Markets team by providing a proficient reception and telephonic function. To ensure the understanding of the risks associated with the handling of customer information. Type of Qualification: Secondary/High school/A levels/Matric Field of Study: Not applicable Experience Required Relationship Banking (Client Coverage) Business & Commercial Banking 1-2 years Knowledge of the Code of Banking Practice. Product knowledge. General knowledge of products offered by the bank. Knowledge of the functions performed by the Commercial Centre suite. Behavioural Competencies: Adopting Practical Approaches Checking Things Documenting Facts Embracing Change Establishing Rapport Examining Information Following Procedures Interacting with People Managing Tasks Meeting Timescales Producing Output Team Working Technical Competencies: Attitude of Customer Experience Customer Reception and Channelling Heart of Customer Experience Mind of Customer Experience Telephone Caller Handling
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