People Operations Manager

About the role

TidalSense is a respiratory technology company with a mission to transform the diagnosis, monitoring and management of chronic respiratory conditions, such as asthma and COPD. The company has ambitions to enable a population-scale change in respiratory care through global deployment of its technologies. TidalSense has launched the first-of-its-kind AI-driven (software medical device) diagnostic test for COPD which uses the company's unique, patented, sensor technology embedded in the N-Tidal device. We are seeking a People Operations Manager with strong process management and broad HR experience to help us scale our operations sustainably. You will be joining a passionate, socially-motivated and multi-disciplinary team covering engineers, scientists, clinicians, designers, product and usability specialists. This is a unique opportunity for a driven and autonomous individual to help TidalSense build, motivate and develop the teams to deliver impact in the real world and change people's lives. We are seeking someone who is comfortable working in a fast-paced, agile, and diverse team environment, and who is also committed to our mission to revolutionise respiratory medicine. Job purpose To manage and deliver TidalSense's people functions. This role focuses on the hands-on process management and execution of recruitment, onboarding / offboarding, employee reward and benefits, learning and development and HR compliance, ensuring our team is supported efficiently as the company grows. The role must balance structured process execution with a flexible, hands-on approach to balance compliance and efficiency with an ability to evolve with the changing needs of the business as it scales Key duties & responsibilities Recruitment Coordination & Onboarding (50%) Coordinate bottom-up resource requirements planning by line managers, and top-down requirements from SMT, including scoping job descriptions Oversee the end-to-end recruitment coordination within Workable, including posting roles, screening applicants, and scheduling interviews Proactively source candidates using LinkedIn Recruiter and act as the main point of contact for external recruitment agencies Coordinate onboarding processes and logistics (including IT setup, system access, and induction / training schedules) to ensure a smooth, welcoming experience for new hires Retention & Talent Management Administration (40%) Define and embed TidalSense's culture; work with leadership to articulate values and ways of working, then translate them into practical structures Facilitate performance review cycles, and mid-year talent reviews Conduct desk research and gather market data for regular salary benchmarking exercises to keep compensation competitive Administer company benefit schemes in partnership with TidalSense's Finance team Maintain a pulse on team morale, facilitating company-wide engagement surveys and co-ordinating internal team events including offsites Compliance & Employee Relations (10%) Maintain precise, up-to-date employee records and personnel files within the HRIS, ensuring full compliance with UK employment law and TidalSense's Quality Management System requirements Handle first-line employee relations (ER) queries and policy clarifications, escalating complex issues or formal grievances to senior leadership when necessary Skills & Competencies Essential: Manages sensitive personnel data with strict confidentiality Operates with a zero-gossip mindset and maintains clear professional boundaries while building warm, trusting relationships across the team Resilient, adaptable, and comfortable navigating ambiguity, with a proven track record of building and iterating people processes within a fast-paced, high-growth environment Able to balance multiple administrative workflows, manage complex project timelines, and support / hold line managers accountable throughout recruitment and employee lifecycles Approachable, empathetic, and professional; capable of supporting a diverse, cross-functional team Solid working knowledge of UK employment law, conflict resolution, and core HR administrative compliance Qualifications & Experience Essential: At least 3 years of relevant experience in a recruitment or HR function Experience managing interview coordination, calendar management, and candidate communication Hands-on experience of: Running talent acquisition processes; or Running onboarding & offboarding logistics; or Managing HR processes Proven ability to be accountable, operate autonomously and handle day-to-day execution without extensive corporate support infrastructure Experience in a startup or scale-up environment Desirable: CIPD level 3 or above Experience in talent acquisition or recruitment specialist roles Familiarity with the Cambridge or medical / AI / tech ecosystems Other Requirements Legally eligible to work in the UK without sponsorship. Please note that we are open to sponsoring colleagues to move from an unsponsored visa to a Skilled Wor

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