​​Senior Manager, Planning and Production Solutions - Label Operations

Responsibilities

• Apply technical expertise across CSO enterprise systems (e.g., EMD365, CSDS, Clementine, PRISYM360) to execute packaging, labelling, and distribution (P/L/D) activities and ensure delivery of high-quality clinical supplies.
• Define strategy, and lead the generation, execution and approval of complex label designs, reports, and print requests for internal operations and external vendors, including support for Trial Master File documentation.
• Continuously evaluate processes and drive improvements within P/L/D enterprise systems and the associated operating model to enhance efficiency, quality, and compliance. As a subject matter expert, the PPS Senior Manager is also responsible for advancing and optimizing CSO operational processes.
• Support metrics and KPIs development and operational reporting to ensure data accuracy, consistency, and inspection readiness.
• Collaborate with Global Clinical Supply (GCS), Partner Lines and external vendors to understand trial specific label design requirements and execute P/L/D transactions in CSO system, enabling timely delivery of clinical supplies to support clinical studies and patients.
• Participate in CSO and GCS operational compliance and inspection readiness.
• Develop ideas in line with Pfizer Purpose Blueprint and AI initiatives, translating concepts into practical solutions that support long-term strategic objectives.
• Drive the organizational roadmap by identifying high-value AI use cases that strengthen business resilience and innovation.
• Effectively manage and execute P/L/D workload using strong project management practices, proactively identifying risks, creating plan, and execute operations in line with portfolio, study and patient needs.
• Build and maintain strong collaborative relationships with internal stakeholders and external partners including vendors, to identify opportunities for process improvement, implement innovative solutions, and lead continuous improvement initiatives aligned with PPS and CSO priorities.

Requirements

• MBA, MA/MS with a minimum of 5 years related clinical supply operations experience
• Bachelor's degree with a minimum of 6 years of related clinical supply operations experience
• Experience with a clinical supplies labeling and content management system
• Strong working knowledge of complex clinical study designs, GMP documentation and regulatory requirements.
• Strong project management and prioritization skills within Clinical Operations Supply environment.
• Strong communication skills-written, verbal and presentation
• Strong customer relations and negotiation skills
• Experience achieving results as an individual contributor and through project teams
• Proficient in Microsoft Office programs.
• Experience with PRISYM360 clinical labelling system
• Clinical Pharmacy and/or Clinical Regulatory experience
• Experience managing operations
• Lean or Six Sigma training
• Experience with supply chain enterprise systems
• PHYSICAL/MENTAL REQUIREMENTS
• None
• NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
• Role requires Pfizer Site presence.
• Occasional travel to vendor sites may be required.
• Work Location Assignment: This is a hybrid role requiring you to live within commuting distance and work on-site an average of 2.5 days per week.
• The annual base salary for this position ranges from $124,400.00 to $207,400.00. In addition, this positi

Additional Information

ROLE SUMMARY Clinical Supply Operations (CSO) is part of Clinical Development & Operations (CD&O) Global Clinical Supply (GCS) Group. You will provide labelling and clinical supply system support for packaging and labelling operations, ensuring high-quality label design, production, and delivery to support clinical studies and patients. You will be responsible for enabling compliant, timely execution across supply chain systems while helping maintain inspection readiness and high operational quality. You serve as a subject matter expert within label operations, applying deep supply chain and system knowledge to oversee label creation in line with GMP and regulatory requirements, while driving mid- to long-term operational strategies. You will advance label system capabilities, improve processes, and enhance overall operational efficiency within the label operations team.

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