RMG Practice Manager

About the role

Responsible for the daily activities of a medical practice and supervision of staff to include: scheduling and operational workflows, hiring, onboarding and retention of staff and providers, payroll, customer service, access to care, referral and authorization processes, compliance with relevant payor policies and guidelines, time of service collections, chart audits as appropriate and operational expenses. Responsible for 5 or more providers and 20 or less team members.

Responsibilities

• Ensures quality of service and access by following health system and RMG operational plans. Uses available dashboards and data to effectively identify trends and opportunities for performance improvement.
• Effectively communicates, develops and reviews key data and reports to ensure staff and management have appropriate actionable information. Ensures transparency of data with providers to determine themes and trends. Participates in root cause and performance improvement.
• Assists with the recruitment, orientation and retention of new providers to the practice.
• Is an effective listener and applies critical thinking to problem solving.

Requirements

• Education
• High School Diploma or GED, (Required)
• Bachelors Degree, Business or related field (Preferred)
• 2 years Supervisory experience (Preferred)
• To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .

Benefits

Additional Information

Newport News, Virginia

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