Outreach SME 4
External
Trexsolutions · Annapolis Junction, MD$160K–$200K/yrFull-timeOn-site4d ago
Compliance
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Responsibilities
- This Position Is An Onsite Role
- Troubleshoot system issues and perform first‑level corrective maintenance.
- Address complex user questions and provide clear guidance.
- Support other help desk technicians when advanced assistance is needed.
- Deliver concise operational updates to customer teams.
- Follow and maintain SOPs and SLAs.
- Maintain and update the ticket‑tracking system.
- T-Rex Overview
Benefits
Health insuranceDental insuranceVision insurance401(k)Paid time offEquity / stock optionsPerformance bonusParental leave
Additional Information
T-Rex is looking for a fully cleared Outreach SME4 to work on a program in the Annapolis Junction, Maryland area in support of the Intelligence Community.
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