Malawi Warehouse Operations: Coordinator and Senior Supervisor (Fixed - Term)

About the role

We are seeking exceptional warehouse operations professionals to join our Logistics & Supply Chain team. Through this recruitment process, we are hiring for two levels: Warehouse Operations Coordinator (JL5) and Warehouse Senior Supervisor (JL4). The Warehouse Operations Coordinator will lead inventory management, warehouse planning, reporting, team leadership, and operational excellence within a regional warehouse. The Warehouse Senior Supervisor will focus on day-to-day warehouse execution, workforce coordination, inventory transactions, and ensuring smooth warehouse operations.

Responsibilities

• Warehouse Operations Management
• Oversee or support all warehouse activities, including receiving, inspection, storage, picking, packing, and dispatch of goods.
• Ensure timely and accurate fulfillment of agricultural input orders.
• Monitor inventory levels and conduct regular stock counts to maintain inventory accuracy.
• Implement and maintain FIFO (First-In, First-Out) inventory management practices.
• Ensure warehouse space is utilized efficiently and products are stored appropriately.
• Inventory Control & Systems Management
• Maintain accurate inventory records within Warehouse Management Systems (WMS) and other operational platforms.
• Investigate inventory discrepancies and support reconciliation processes.
• Ensure all stock movements are recorded accurately and in real time.
• Support or lead monthly inventory reconciliation and reporting activities.
• Team Leadership & Workforce Management
• Supervise, coach, and support warehouse staff and casual labor teams.
• Allocate tasks and monitor productivity to ensure operational targets are achieved.
• Promote a culture of accountability, teamwork, and continuous improvement.
• Support recruitment, onboarding, and training of warehouse personnel where required.
• Health, Safety & Compliance
• Ensure compliance with warehouse safety standards, policies, and procedures.
• Maintain a clean, organized, and hazard-free warehouse environment.
• Conduct regular safety checks and implement corrective actions where necessary.
• Ensure compliance with organizational and regulatory requirements.
• Process Improvement & Reporting
• Identify opportunities to improve warehouse efficiency, inventory accuracy, and operational performance.
• Prepare and review operational reports and performance metrics.
• Support implementation of new warehouse processes, systems, and best practices.
• Participate in cross-functional initiatives to strengthen supply chain performance.
• Career Growth and Development

Requirements

• Across all roles, these are the general qualifications we look for . For this role specifically, you will have:
• For Warehouse Operations Coordinator (JL5)
• Minimum 3 years of experience in warehouse operations, logistics, supply chain management, or related operational roles.
• Experience managing permanent staff and operational teams.
• Intermediate to advanced Microsoft Excel skills.
• Experience using ERP systems such as SAP Business One is an advantage.
• Strong analytical, planning, and problem-solving skills.
• For Warehouse Senior Supervisor (JL4)
• Minimum 2 years of experience in warehouse operations, logistics, supply chain management, or related operational roles.
• Experience supervising teams or casual labor workforces.
• Strong computer skills and experience using digital inventory systems.
• Excellent organizational skills and attention to detail.
• Experience using Warehouse Management Systems (WMS) is an advantage.
• For Both Roles
• Minimum Bachelor's Degree or Dip

Benefits

Additional Information

About One Acre Fund Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post. Our Malawi program, founded in 2016, provides more than 670,000 farmers with quality farm supplies and training. Our office in Malawi is located in Zomba, in the country's south. One Acre Fund works in Malawi's southern region, which has the highest concentration of smallholder farmers in the country.

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