Senior Enterprise Account Executive, Transport & Mobility (KRITIS District)
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About the role
As Account Executive for Transport & Mobility, you are responsible for the full sales cycle with operators of critical transport infrastructure in Germany - with a primary focus on major airports (e.g. Fraport/Frankfurt, Flughafen München) and large public transit operators (e.g. BVG, MVG, HVV). You develop existing customer relationships strategically and open new accounts - with the goal of establishing ServiceNow as the digital platform for operational and regulatory requirements in the transport sector.
Responsibilities
- Own the full sales cycle - from identification through to closing
- Build and maintain relationships at C-level and key decision-maker level
- Develop account-specific strategies taking into account regulatory requirements (NIS2, BSI, KRITIS-Dachgesetz)
- Work closely with Solution Consulting, partners, and the KRITIS team
- Take ownership of revenue targets and pipeline development within your assigned territory
- Your Profile
- Proven track record in IT solution sales or IT consulting directly with major German airports (e.g. Fraport/Frankfurt, Flughafen München) and/or large public transit operators (e.g. BVG, MVG, HVV) - ideally with existing customer relationships at one or more of these organizations
- In-depth understanding of the regulatory landscape governing critical transport infrastructure - including KRITIS regulation, NIS2, BSI IT-Grundschutz, and the KRITIS-Dachgesetz - and the ability to translate compliance requirements into actionable platform use cases
- Understanding of core operational processes in airports and/or public transit - such as passenger handling, fleet and asset management, safety and security operations, or infrastructure maintenance - and the ability to connect these to platform-based IT solutions
- Demonstrated ability to navigate complex, multi-stakeholder sales cycles in publicly owned or regulated organizations - combining strategic patience with the persistence to advance deals in consensus-driven environments
- Native-level German, good command of English
Benefits
Additional Information
The KRITIS District is part of the Public Sector team at ServiceNow Germany, focusing on organizations that make a significant contribution to Germany's critical infrastructure. Our customers include institutions from the healthcare sector - including statutory health insurers, hospitals, and university medical centers - energy suppliers, operators of public transport infrastructure, airports and seaports, as well as other organizations subject to KRITIS regulation. These customers share a common challenge: they must modernize highly complex, regulated operating environments without compromising the availability of critical services. At the same time, requirements under frameworks such as the IT Security Catalogue, BSI IT-Grundschutz, and NIS2 are continuously increasing. ServiceNow addresses exactly this need - as a platform that digitizes existing processes, connects silos, and makes compliance requirements operationally manageable.
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