Lead Salesforce Developer (ZA-based)

Requirements

• Responsibilities Include, But Are Not Limited To:
• Leadership & hands-on Development:
• Lead a team of Salesforce engineers in the design, development, and maintenance of 2U's core Business Systems and CRM infrastructure.
• Perform hands-on development and prototyping new innovative capabilities
• Support and maintain production systems by triaging, diagnosing, and resolving platform defects and incidents to ensure system stability and reliability.
• Collaboration & Governance:
• Establish and enforce technical best practices for development, architecture, and quality assurance to ensure reliable, scalable, and secure systems.
• Collaborate closely with business stakeholders to translate complex requirements into value-driven technical solutions and capabilities that align with core business services.
• Mentor and coach team members, fostering a culture of technical excellence and continuous improvement.
• Solution Architecture & Design:
• Drive the conceptualization, design, and implementation of innovative solutions, with a particular focus on leveraging and integrating Agentforce and Data Cloud technologies.
• Oversee the design and building of transactional systems that process our university and learning management system data.
• Direct the design and building of systems that efficiently move data from various source systems such as Snowflake, Java based apps, and other clouds (AWS).
• Things That Should Be In Your Background:
• 8+ years of progressive Software Development experience, with at least 2+ years in a technical leadership or lead role.
• Experience working with Service, Sales and Data Cloud having implemented Agentforce use cases with Call Center/IVR integrations with Salesforce.
• Expertise in Apex and Visualforce programming experience, and a strong focus on Salesforce Flow (Screen, Record-Triggered, and Auto launched Flows) for declarative automation.
• Proven experience developing modern user interfaces using Lightning Web Components (LWC) and/or Aura Components.
• Familiarity with Salesforce DX (SFDX) for source-driven development and continuous integration/continuous deployment (CI/CD) DevSecOps tools such as Gearset or Copado.
• A propensity for building tools that automate and make processes reliable and scalable.
• Proven ability to establish and enforce technical best practices, perform rigorous code reviews, and mentor junior team members.
• Exceptional ability to communicate technical concepts to both engineering and non-technical business stakeholders.
• Background coding in a structured environment with Agile methodologies.
• Bachelor's Degree in Computer Science, Computer Engineering, Mathematics, or other related field.
• Benefits & Culture
• We offer comprehensive benefits (unique per country) and excellent work/life balance.
• Full-time, ZA benefits include:
• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

Benefits

Additional Information

At 2U, we are all in on purpose. We are motivated by our mission - to eliminate the back row in education - and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings - from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

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