Receptionist, TD Securities

About the role

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility

Responsibilities

• Serve as the first point of contact for all visitors; greet guests, notify hosts, and support a positive office experience.
• Answer and route incoming calls, messages, and inquiries with professionalism and discretion.
• Maintain visitor processes, including pre-made visitor badges, sign-in logs, and coordination with building/security as needed.
• Coordinate conference rooms for all departments and external office users, including scheduling, setup readiness, and basic reset between meetings.
• Manage mail and packages (receiving, sorting, and shipping), including coordination with carriers and tracking as needed.
• Monitor, inventory, and restock recurring office supplies and hospitality items; flag reorder needs and maintain neat storage areas.
• Provide general administrative and clerical support (printing/scanning, filing, document preparation, and light data entry).
• Support internal and external events throughout the year, including meeting logistics, vendor coordination, and day-of assistance.
• Assist with special projects to improve office operations (e.g., conference room processes, copy room organization, and hospitality refreshes).
• Preferred
• Experience supporting office events and hospitality (internal meetings, client events, and celebrations).
• Experience coordinating conference rooms, catering, and meeting logistics across multiple departments.
• Comfort partnering with building management/security on visitor access and office operations.
• Interest in serving in optional office roles (e.g., Fire Warden) or pursuing Notary certification, if applicable.
• Ability to anticipate needs and proactively identify improvements to office processes.

Requirements

• 1+ years of receptionist, front desk, or administrative experience (professional office environment preferred)
• Strong verbal and written communication skills; professional and friendly customer service mindset
• Excellent organization, time management, and multitasking skills with strong attention to detail
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and comfort supporting Zoom/Webex/Teams meetings
• Ability to handle sensitive information with discretion and maintain a polished, professional presence
• Comfort with common office equipment (copiers/scanners, postage)

Additional Information

Work Location : Houston, Texas, United States of America Hours: 40 Line of Business: Business Management, Strategy & Support Pay Detail: $30,000 - $50,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Seeking a professional, service-minded Receptionist to manage front desk operations and support day-to-day office administration. This role is the first point of contact for guests and employees and helps keep the office running smoothly through conference room coordination, mail/shipping, supply tracking, and support for internal and external events. Schedule & Availability Full-time (on-site Monday through Thursday and work-from-home on Friday, unless needed in the office). Typical hours are 8:00 a.m. - 5:00 p.m., with flexibility to assist occasionally with early-morning or after-hours events as needed.

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