Creative Project Manager

Responsibilities

• Serve as the main point of contact between clients and production teams, ensuring seamless communication.
• Foster exceptional, proactive client relations by providing transparent updates on project milestones and status.
• Coordinate, set, and lead relevant client meetings as well as internal production and status calls.
• Oversee project lifecycles from initial estimation and scoping through to scheduling, job tracking, and quality control (QC).
• Input and manage project specifications accurately within our job management software, ensuring proper prioritization to meet deadlines.
• Maintain the master schedule for all project activities, monitoring progress and swiftly adapting plans when project requirements shift.
• Track and report on quality metrics, collaborating with clients to deliver best-in-class design services that drive brand loyalty.
• Jump in to assist the workflow with smaller, fast-turnaround jobs as needed.
• Train and mentor junior team members on internal processes, tools, and systems.
• Personal attributes
• Degree in a related field and 5+ years of professional experience in project management (Creative Services, Agency, or corporate marketing environments preferred).
• Experience working in a financial environment preferred.
• Proven ability to thrive in a high-volume, fast-paced, and globally distributed environment.
• Strong critical thinking skills with a knack for resource optimization, handling shifting variables, and delivering strategic solutions.
• Exceptional verbal and written communication skills. You can seamlessly tailor your style to fit your audience, whether presenting to high-level executives or collaborating with designers.
• High proficiency in project management software and standard technical tools across both Mac and Windows platforms.
• Rewards and Benefits
• We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
• 25 days holiday, plus bank holidays(pro-rata for part time roles)
• Salary sacrifice schemes, retail vouchers - including our TechScheme which can be used on a range of gadgets such as Smart TV's, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle-to-work scheme
• Discounted gym memberships
• Referral Scheme
• You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
• Equality and Diversity
• If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com (we do not accept applications to this email address).
• View our Privacy Notice https://www.williamslea.com/privacy-statement

Benefits

Additional Information

Creative Project Manager Salary: £48,000 - £55,000 per annum DOE, plus company benefits Location: London, W1U 8EQ Contract: Full Time, Permanent Shifts: 40 hours per week, Monday - Friday, 9am until 6pm with 1 hours unpaid break Work model: Fully onsite Williams Lea seeks a Creative Project Manager to join our team! Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations. Purpose of role As a Project Manager, you will be the link between our financial clients and our internal Creative team. You will drive the day-to-day execution, tracking, and optimization of large-scale Creative Services projects-ranging from high-stakes financial pitch decks to dynamic marketing collateral. The ideal candidate is a proactive, sharp, and ultra-organized problem solver who thrives in a fast-paced environment and is deeply committed to client satisfaction and creative excellence.

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