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Senior Director, AI Product Marketing

External
ringcentral logoRingcentral · Belmont, CA
Full-timeOn-siteToday
LeadershipMachine LearningNLPStakeholder Management
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Health insuranceDental insuranceVision insurance401(k)Flexible schedulePerformance bonusParental leave

Additional Information

*This role requires 3-4 days in office at our Belmont, CA location* Say hello to opportunities. If you're looking to be part of what's next in communication, you're in the right place. At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio-AIR, AVA, and ACE-brings together automation, assistance, and insights across the entire conversation lifecycle. The result? More seamless, intelligent experiences for businesses everywhere. With $2.5B+ in ARR and $250M invested in R&D annually, we're building the future of AI-powered business communications. This is where you and your skills come in. We're currently looking for: a Director of AI Product Marketing. As the Director of AI Product Marketing, you will report to the VP of Product Marketing and own AI go-to-market strategy across RingCentral's portfolio. This is a high-visibility, high-impact leadership role responsible for shaping how our AI products are positioned, launched, adopted, and monetized globally. You will operate at the intersection of Product, Sales, and Marketing leadership, partnering closely with executives across those segments, to define strategy and drive execution. This role combines strategic thinking, deep AI domain expertise, and a relentless focus on driving measurable business outcomes. To succeed in this role you must have: 7-12+ years of product marketing, product, or GTM experience in SaaS, with significant exposure to AI/ML-driven products. Proven track record of owning and scaling GTM strategy for complex, technical products. Experience driving measurable business outcomes (pipeline, revenue, adoption). Strong understanding of AI technologies, market dynamics, and enterprise buying behavior. Experience working cross-functionally with Product, Sales, and executive leadership. Expertise in AI positioning, messaging, and category development. Strong analytical mindset with experience using data to drive decisions and measure success. Exceptional storytelling and communication skills across technical and executive audiences. Ability to operate in a fast-paced, matrixed environment with high ambiguity. Strong executive presence and stakeholder management. Previous Director-level experience in Product Marketing at a public company or high-growth startup. Experience in conversational AI, natural language processing (NLP), or machine learning implementations. MBA or equivalent experience. Job Responsibilities: AI Product Marketing Strategy Define differentiated positioning, messaging, and narrative for RingCentral's Agentic AI portfolio (AIR, AVA, ACE). Establish target verticals, personas, and use cases across SMB, mid-market, and enterprise. Shape category creation and thought leadership in Agentic Voice AI. Go-to-Market & Launch Excellence Own end-to-end GTM strategy for AI products-from launch through adoption and expansion. Lead cross-functional GTM execution across Product, Sales, Marketing, and Partners. Build and scale repeatable launch and growth playbooks for AI offerings. Revenue & Adoption Impact Drive AI pipeline contribution, revenue growth, and product adoption. Partner with Sales leadership to accelerate deal cycles and improve win rates for AI solutions. Define and track success metrics including pipeline, conversion, adoption, and expansion. Sales & Partner Enablement Equip Sales, partners, and channels with compelling narratives, tools, and enablement programs. Translate complex AI capabilities into clear business value for technical and non-technical buyers. Support strategic deals and executive-level customer engagements. Team Leadership & Development Lead and grow a high-performing AI product marketing team. Define team structure, hiring plans, and development pathways. Foster a culture of accountability, innovation, and execution excellence. What Success Looks Like (First 12-18 Months) Launch & scale multiple AI GTM motions with measurable pipeline and revenue impact. Establish RingCentral as a recognized leader in Agentic Voice AI category positioning. Improve AI product adoption and attach rates across the customer base. Deliver best-in-class sales enablement that increases win rates and deal velocity. Lead and mentor an AI PMM team. What we offer (varies between Intern, FTE & Temp-FTE): Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave and new parent gift boxes Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee perks and disco


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