Beauty Sales Consultant

Responsibilities

• Oversee and manage the daily operations of the outlet to ensure smooth and efficient performance.
• Lead, motivate, and guide team members , fostering a culture of professionalism and excellence.
• Maintain and uphold the highest standards of service quality in line with the company's brand values.
• Deliver exceptional customer service , building trust and long-term relationships with clients.
• Attend to customer inquiries and provide professional consultation on suitable treatments and products.
• Monitor and manage customer records, purchases, and treatment history accurately.
• Conduct follow-ups on post-treatment experiences to ensure customer satisfaction and retention.
• Drive sales performance by promoting treatment packages and products.
• Perform necessary administrative and reporting tasks , as required by management.
• Carry out ad hoc duties assigned by the management team.

Additional Information

Job Requirements Minimum 2 years of relevant experience in beauty, wellness, and retail/outlet management . Strong communication skills in both English and Mandarin , to liaise effectively with English-speaking clients and Mandarin-speaking colleagues/customers. Possess leadership qualities , initiative, and a positive, team-oriented attitude. Comfortable working on retail hours , including weekends and public holidays.

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