Customer Support & Onboarding Specialist with English (ITAD)

About the role

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. The ITAD (IT asset disposition) part of the company provides services to support the life cycle of a product - logistics, control and tracking, refurbishment and repair, data destruction and recycling. As an ITAD Customer Support & Onboarding Representative you will be: Logging and coordinating the execution of requests for ITAD services Making reports on the customers based on the products they have taken and their status Handling communication on behalf of supported external and internal partners Creating new customer profiles in the system and updating existing ones E nsuring accurate system configuration based on customer requirements and business processes Working Mon-Fri - 10:00-19:00 on a hybrid model About you: We are looking for someone who has: Very good knowledge of English (B2-C1) Desire to work in an international company Previous experience of working with people Customer Support experience (not a must, but an advantage) Knowledge of MS Excel (an advantage) About our offer: Competitive salary & Bonus system Additional health insurance & life insurance Food vouchers & Transport Allowance Well-being Program & Multisport card Referral and baby bonus Paid holiday days increasing in time Many trainings, language courses and free access to an online learning platform Great career growth and development opportunities Hybrid work model ... And also: Impressive parties Lots of social events A unique open-minded culture Trending TikTok and Instagram accounts Inspiring leaders What are you waiting for? Apply now! #LI-Hybrid #LI-NB2 #IngramMicroBulgaria

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It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description:

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