Senior eFX Operations Analyst

About the role

About MarketsVox MarketsVox is a fast-growing retail CFD and FX broker built for the modern trader. We offer a sharp product, competitive pricing, and a lean structure that empowers great people to move fast and make a real impact. As we scale our trading infrastructure and expand our client base globally, we're looking for a technically exceptional eFX Operations professional to join the team. The Opportunity This is a high-ownership, technically demanding role at the heart of our trading operations. As Senior eFX Operations Analyst, you'll be the go-to expert for our core electronic trading infrastructure - spanning PrimeXM xCore, Centroid 360 bridge, and MetaTrader (MT4/MT5). You'll keep our platforms running at peak performance, lead integration projects, and work closely with senior leadership to drive continuous improvement across our systems. If you thrive in a fast-paced brokerage environment, love solving complex technical challenges, and want direct visibility with C-suite - this is the role for you. What You'll Own Bridge Connectivity Configure and manage connectors, dealer links, liquidity provider relationships, and client accounts Create and maintain FIX session accounts, ensuring reliable connectivity and stable data flow Produce weekly and monthly performance reports, delivering actionable insights to stakeholders MetaTrader (MT4/MT5) Administration Configure group settings, automation features, and symbol parameters across MT4 and MT5 Administer MetaTrader server infrastructure, ensuring high availability and optimal performance Implement and monitor cluster settings; coordinate hardware upgrades to meet evolving capacity requirements Trading Operations & Support Manage trading holiday calendars across all platforms and markets Serve as a senior escalation point for trade support queries from clients and internal teams Monitor live trading environments, identifying and resolving latency issues or execution anomalies in real time Third-Party Integrations Lead the installation, configuration, and monitoring of third-party plugins across trading platforms Evaluate new technologies and vendor solutions, providing recommendations aligned with business goals Collaboration & Continuous Improvement Partner with technology, compliance, and front-office teams to drive efficiencies and implement new capabilities Own cross-departmental projects from initiation to delivery, keeping stakeholders informed at every stage Maintain thorough, up-to-date documentation across all systems and processes Identify process gaps and design scalable improvements that strengthen operational performance Why This Role Stands Out Direct access to the CEO and senior leadership - your work is seen and valued Genuine ownership of critical infrastructure, not a support role Clear pathway to team leadership as the business scales Fast-paced, innovative environment where your ideas can actually change how we operate Who You Are Extensive hands-on experience with bridges including Centroid and PrimeXM xCore - connector setup, FIX account management, and reporting Proven expertise in MetaTrader MT4/MT5 server administration, including group configuration, symbol management, and cluster setup Solid grounding in FIX protocol and electronic trading connectivity Strong background in server management, hardware optimisation, and infrastructure monitoring Deep understanding of CFD brokerage operations and retail FX/electronic trading environments Detail-oriented and highly organised, with the ability to manage multiple workstreams simultaneously Self-directed and comfortable working independently in a remote-first environment Excellent communicator in English, written and verbal Naturally curious - you keep up with industry developments and bring new ideas to the table Perks & Benefits Competitive salary package, benchmarked to reflect your expertise 25 days annual leave + paid sick leave Funded professional development - training programmes, industry certifications, and soft skills Regular team-building events and a genuinely close-knit company culture Opportunity to build and lead your own team as the business grows

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