Business Support & Compliance Officer

Responsibilities

• Manage and maintain compliance documentation, ensuring records are accurate and aligned with current legislation
• Coordinate audits and support compliance checks, ensuring required evidence and documentation are in place
• Monitor updates to policies and regulations, communicating changes to relevant stakeholders
• Provide administrative and operational support, including coordinating meetings, tracking actions, and maintaining records
• Support process improvement by developing workflows, documentation, and operational processes
• Build relationships with internal teams and external partners, acting as a key point of contact for business support and compliance activities

Requirements

• Essential
• Demonstrable experience in business support, compliance, governance, or a similar role
• Strong organisational and administrative skills, with the ability to manage multiple priorities and deadlines
• Good knowledge of compliance, risk management, or regulatory frameworks
• High attention to detail, with a focus on accuracy when managing documentation and records
• Confident communication skills, with the ability to engage stakeholders and follow up on actions
• Experience supporting audits or working with compliance processes, with an ability to manage and evidence requirements effectively
• Desirable
• Experience working in a regulated environment such as public sector, finance, healthcare, or education
• Understanding of data protection or GDPR requirements
• About
• Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences
• What's in it for you?
• A salary up to £40,000 depending on experience
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Flexible, home-based working with occasional travel for client and team meetings
• Unlock Your Potential with Capita
• Join us and discover a career with purpose. #CareersWithPurpose
• 🤝 Customer first, always🧑💻 Fearless innovation✅ Achieve together💙 Everyone is valued
• What we hope you'll do next:
• Choose 'Apply now' to fill out our short application, so that we can find out more about you.
• Equal Opportunities
• For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.
• If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com
• Location:
• West Drayton ,
• United Kingdom
• Time Type:
• Full time
• Contract Type:
• Permanent

Benefits

Additional Information

This role offers the opportunity to support business operations and compliance activities within a growing team. You will play a key part in ensuring documentation, processes, and regulatory requirements are managed effectively, helping the organisation maintain high standards of governance and operational efficiency. Job title: Business Support & Compliance Officer Job Description: This role is home-based with the need to travel to our Heathrow office for team meetings. You must also be eligible to gain Security Clearance.

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