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Distinguished, Technical Program Manager

External
Walmart logoWalmart · Bentonville, AR
Full-timeOn-site10mo ago
Data AnalysisEpicJira
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About the role

My Assistant application and platform are part of the ADET portfolio (Associate Experience and Digital Transformation). AEDT team provides a set of productivity tools to Walmart's 2.2M+ associates for laptop and mobile devices, including Jira, Zoom, and a suit of Genai-powered tools. We are seeking a visionary Distinguished, Technical Program Manager to lead strategic initiatives, drive product innovation, and enhance customer experience across our platforms. This role requires a strong combination of business acumen, data-driven decision-making, and technical awareness to shape the future of our enterprise solutions. Provide overall direction by analyzing business objectives and customer needs, developing, communicating, and implementing business strategies. Analyze costs and forecasts, determine resource requirements, evaluate processes, measure outcomes, and promote a customer environment. Extract insights from data analytics, guide data extraction to drive product decisions, and demonstrate best practices in data analysis. Lead discussions with audiences, leverage data insights, demonstrate decision skills, and serve as a trusted advisor on product/technology matters. Driving Customer/Client Needs Build and maintain relationships with customers, identify needs, and create scalable processes to gather and analyze customer experiences. Design and implement new barrier-free processes, coach team members, and develop strategies to attract and maintain a skilled workforce. Product Vision and Strategy Develop product requirements for complex customer problems, build new strategies, identify value creation opportunities, and define success metrics. Promote product strategies and vision, drive go-to-market strategies and ensure effective communication with stakeholders. Own and develop roadmaps, mentor team members, manage roll-out using an MVP approach, and develop partnerships to maximize business goals. Technology Orientation Drive business and user acceptance testing, manage adoption of new technologies, understand high-level systems architecture, and demonstrate awareness of technical topics. Leverage technical knowledge for product design, manage product lifecycles, develop alternative technology solutions, and design integration processes for products. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Walmart's culture is a competitive advantage, and it's fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed. We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates. Our hubs: Walmart is a global company with offices across the United States and around the world. Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York/New Jersey.

Benefits

Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity Employer:The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interprete

Additional Information

Position Summary... We are seeking a visionary Product Manager for the My Assistant platform, an enterprise-wide, associate-facing chatbot designed to streamline and enhance the daily tasks of our associates. MA supports a wide range of activities, including writing emails, creating job descriptions, preparing career goals, enrolling in benefits, and deriving insights from data. What you'll do...


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