Solutions Architect

About the role

Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences. Want to be part of the AI revolution and transform how the world's largest global brands do business? Join us! Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Requirements

• 6-10+ years in Solutions Engineering, Solutions Architecture, or technical pre-sales roles
• Strong hands-on experience with coding, APIs, integrations, and building real-world solutions/POCs
• Ability to prototype, debug, and adapt solutions in live, high-pressure deal environments
• Highly skilled at creating repeatable technical assets for partners, and understands how to smoothly hand-off to Customer Success and other delivery teams
• Experience supporting enterprise sales cycles and engaging with both technical teams and executive stakeholders
• Proven ability to translate complex technical concepts into clear business outcomes
• Experience working with partners and SIs in co-sell motions
• Strong understanding of:
• AI/ML or LLM-based systems (preferred)
• Cloud environments (AWS, Azure, GCP)
• Scalable system design and integrations
• Energized by working at the intersection of technology, sales, and partners

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