Salesforce Functional Senior Consultant/ Manager

Benefits

Additional Information

The impact you'll make: As a Salesforce Functional Lead you will join our team in Wellington to help make an impact that matters with our clients and community. In this role, you will be responsible for designing and delivering innovative solutions for complex, large-scale Salesforce implementations. You will be expected to; Lead large-scale Salesforce implementations, using your expert knowledge of service, sales and marketing to help design and implement innovative digital solutions that meet or exceed our client's expectations. Build an understanding of our customer's existing solutions and define the strategic direction and development of their future roadmap. Gather and analyse requirements, leading workshops, configure, customise, test and deploy customised solutions utilising on and offshore colleagues to deliver exceptional value to customers. Be an influential point of contact for client and teams to ensure the right outcomes, realise new opportunities, manage stakeholder expectations and change management tasks. Using your excellent facilitation skills, lead discovery workshops and training sessions with stakeholders and users. Provide post go live support enhancement and maintenance. Your expertise: Bring your expertise in delivering the full lifecycle of a project and see what impact you can make. You will also have: At least 8 years' experience as a Salesforce Functional Consultant Leadership and mentoring qualities, including building and motivating teams, developing people and skills, and practice development are essential. Experience configuring and designing solutions within Salesforce Cloud suite of products -Sales, Service and Experience in particular. Leveraging core declarative Salesforce capabilities to deliver performant and scalable Salesforce solutions for our clients. Business Analysis skills with an eye for detail to translate complex problems into tangible value and functional/technical documentation. Using Service Design skills to help enable customers to think beyond their current environment, focusing on Customer Experience, to draw out requirements and build effective functional solutions. Ability to work in cross functional on and offshore teams to help deliver a single vision focused on client satisfaction. Understanding of SDLC and agile methodologies. Excellent stakeholder management skills are essential, with an ability to understand customer business objectives, issues and provide innovative solutions to client problems. Excellent communication and presentation skills, structured problem-solving skills, and a strong result driven focus Fluent to native level English language skills is a must, both written and spoken Proven ability to effectively prioritise and manage multiple tasks to meet tight deadlines. Salesforce certifications required. Salesforce Administrator Salesforce Advanced Administrator Salesforce Platform App Builder Salesforce Sales Cloud and/or Service Cloud and/or Experience Cloud Consultant Salesforce Business Analyst and/or Strategy Designer and/or User Experience (UX) Designer Our workplace and culture Our purpose is to make an impact that matters. We are driven by our desire to create positive outcomes for our clients, communities, and people. Everything we do is with intent - the intent to make a meaningful difference. Our shared values are at the heart of everything we do. Living these values, which include 'taking care of each other' and 'fostering inclusion', is essential to ensuring everyone feels included at work and able to reach their full potential. For us to succeed and thrive as an organisation, we understand the importance of creating a culture where diverse perspectives matter and where everyone is given an equal opportunity to grow and develop. Deloitte Talent Experience We hold a simple belief - that our people's hard work should be recognised and rewarded beyond their remuneration. We have reimagined what 'work' looks like and how we can empower all our people to create a work experience that is distinct to their needs. Founded on concepts of trust, balance, wellbeing, and the importance of personal connection, this is the Deloitte experience.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Deloittenz? Share your experience