Representative, Infrastructure Specialist - Early Professional Hire

About the role

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. As an Account Technical Services Professional, you will be a key part of the seamless operation of highly critical IT systems. At Kyndryl, we're not just solving technical puzzles - we're transforming the way businesses thrive in the digital age. In this role, you'll be crucial in ensuring our customers' IT environments meet their every business need. You won't just offer support; you'll orchestrate system setup and installation, ensuring all components are working appropriately. When issues arise, you'll be there, ready to troubleshoot and resolve them with a swift and expert hand. You will be the catalyst for improved business performance - diagnosing issues and offering technical solutions. You'll be the one responding to tickets, meeting SLAs with a sense of urgency, and ensuring systems are patched and compliant. Your expertise will reshape business processes and operations, introducing best practices that elevate our customers to new heights. Your guidance will be essential, mentoring and assisting your team members, ensuring everyone is equipped with the knowledge and skills to excel. It's not just about solving problems; it's about ensuring that the technical solutions we provide align perfectly with our customers' unique needs. As an Account Technical Services Professional, you will have the opportunity to collaborate closely with our customers, Kyndryl's expert technical teams, and our esteemed Alliance partners. Together, we'll shape the future of IT services, pushing the boundaries of what's possible. If you're ready to be a part of a team that thrives on challenge, innovation, and delivering exceptional service - Kyndryl is the place for you. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. As an expert in your respective domain, you have several career paths available to you. Whether you progress as an Architect or a Specialist - you can find your next opportunity here.

Requirements

• Required Skills and Experience
• Technical knowledge and expertise in the given technology/service domain
• Effective problem-solving skills to address issues and optimize with smarter way of working
• Preferred Skills and Experience
• Bachelor's degree in Computer Science, Information Technology, or related technical field
• Being You
• What You Can Expect
• From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Kyndryl? Share your experience