Program Manager - Education Sales

About the role

StudyPoint is a national leader in the private tutoring industry. We are actively seeking enthusiastic, driven individuals to grow our team. Our business is helping kids, and we're exceptionally good at it. Our students see dramatic gains in their academic and standardized test results, and our employees enjoy the rewards of growing a mission-driven, values-based, and entrepreneurial company. We've been selected to the Inc. 5000 list of the fastest growing companies in America eight times, and were the list's #1 fastest-growing tutoring company. We've also been awarded the Boston Business Journal Pacesetters Award three times, which recognizes the fastest growing companies in Massachusetts. We are a two-time winner of the 50 Most Engaged Workplaces award along with Zappos, Disney, and others. Our success is driven by the people that work here and a community built around our core values: Onward and Upward | Embrace Growth & Learning | Deliver and Expect Excellence | Care for One Another | Communicate, Communicate, Communicate | Have Fun Position Description Customer service is what sets StudyPoint apart from the competition. As a part of our Service Team, you will be responsible for fostering great relationships between students, families, and tutors. You'll also collaborate with our enrollment and academics team to ensure families and tutors are set up for success. You'll manage a large set of families and be responsible for growing the business by providing exceptional customer service and achieving monthly revenue goals. This is a fully remote position.

Requirements

• Excellent interpersonal skills with demonstrated ability to work with many types of people.
• Ability to multitask and handle a high volume of calls and emails.
• Careful attention to detail and ability to develop new processes to improve efficiency.
• Willingness to work in an environment with shifting priorities and ability to learn new systems.
• Strong written and verbal communication skills and excellent organizational skills.
• Proficiency with Microsoft Office and experience working with a CRM database.
• Excitement to take on increasing responsibility and grow within the company.
• Ability to reach monthly sales goals; sales experience is a plus.
• Experience working in a small, entrepreneurial environment a plus.
• Bachelor's degree required. Master's degree a plus.
• Access to a dedicated home office, including high-speed internet connection. We provide all of the technology you need.

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