Functional Analyst - Banking & Lending

About the role

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there's a good chance you will love being a part of our Software Engineering - Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Functional Analyst at Kyndryl, you will be supporting and leading the analysis, design, and delivery of banking solutions. The role involves translating business needs into solution specifications, collaborating with cross-functional teams, and ensuring successful implementation aligned with business goals, technology standards, and regulatory requirements

Responsibilities

• Lead identification, analysis, and documentation of business, system, and solution requirements
• Define and validate performance, scalability, security, and service quality requirements
• Perform end-to-end impact analysis across applications, integrations, and data flows
• Ensure traceability of requirements throughout the delivery lifecycle
• Own and drive solution design specifications aligned to enterprise architecture
• Develop conceptual and logical data models
• Define source-to-target data mappings and create data flow diagrams and transformation rules
• Contribute to effort estimation and solution sizing
• Act as a key bridge between business and technology teams
• Lead stakeholder discussions and ensure alignment across teams
• Facilitate Agile ceremonies and backlog refinement where required
• Mentor junior analysts and review deliverables
• Define validation approach, test strategy, and acceptance criteria
• Oversee SIT and UAT execution and ensure solution quality
• Analyze defects, conduct root cause analysis, and drive resolution
• Ensure deployment readiness
• Ensure alignment with banking regulatory and compliance standards
• Embed risk controls and cybersecurity considerations in solution design
• Support audit, compliance reviews, and first-line-of-defense activities
• Drive process improvement and standardization of analysis practices
• Identify opportunities to enhance customer experience through technology
• Contribute to reusable assets and domain knowledge repositories
• Your future at Kyndryl

Requirements

• Required Technical and Professional Experience
• 5 to 7+ years of experience in banking or BFSI domain
• Strong understanding of Customer lifecycle management (onboarding, KYC, customer data management, CRM processes)
• Deep knowledge of Banking operations like accounts, payments, cards, digital channels, transaction processing etc.,
• Extensive experience in Lending processes loan origination, underwriting, servicing, collections
• Strong experience in any one of the core banking software product like Finastra, FLEXCUBE, BaNCS, Temenos Transact etc., while Temenos is preferred
• Familiarity with end-to-end customer journeys and cross-domain dependencies
• Strong knowledge of solution design, product lifecycle, and data governance & analysis
• Deep understanding of testing, customer experience, incident/problem management, and application support
• Expertise in requirements analysis, solution specification management, and feasibility assessment
• Strong knowledge of banking products and services
• Strong leadership and stakeholder management skills
• Strategic mindset with strong business awareness
• Excellent communication (written an

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