Director of Supply Chain

About the role

The Director of Supply Chain is a highly experienced, analytically driven supply chain leader responsible for building and managing the end-to-end sourcing, procurement, and inventory infrastructure at Rook Coffee. This is a critical and highly visible role that will bring discipline, strategy, and expertise to a function that is essential to Rook's ability to scale. The Director of Supply Chain is someone who thrives in complexity, has deep category knowledge in specialty food and beverage or consumer goods, and can build systems from the ground up while managing the day-to-day with precision. The Director of Supply Chain will report directly to the President and COO and will serve as the primary owner of all supply chain functions at Rook, working in close partnership with the VP of Finance, the VP of Marketing and Growth, and store leadership including the Senior Area Manager and Area Managers. This person will take on work that has historically been distributed across multiple departments and consolidate it into a single, expertly managed function. As Rook scales toward 25 or more locations and continues to grow its production operation, this role becomes increasingly foundational to the business. The Director of Supply Chain will be responsible for the following areas: Green Coffee Sourcing and Procurement Vendor and Supplier Management Inventory Management and Forecasting Purchase Order Management Flavor and Product Sourcing Logistics and Inbound Freight Risk Management and Business Continuity Cost Management and Negotiation Supply Chain Systems and Technology Cross-functional Supply Chain Partnership Rook Coffee Roasters provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rook Coffee Roasters complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Rook Coffee Roasters expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rook Coffee Roasters' employees to perform their job duties may result in discipline up to and including discharge.

Requirements

• Job Qualifications
• The Director of Supply Chain is a highly credentialed, deeply experienced supply chain professional who brings both strategic vision and operational precision to the role. This person is as comfortable building systems from scratch as they are navigating a commodity market or negotiating a vendor contract. The Director of Supply Chain will have:
• 5 to 10 years of progressive supply chain experience, with demonstrated expertise in procurement, inventory management, vendor relations, and logistics
• A bachelor's degree in supply chain management, business, operations, or a related field required. An MBA, CSCP (Certified Supply Chain Professional), CPIM (Certified in Planning and Inventory Management), or equivalent advanced credential is strongly preferred.
• Deep experience in specialty food and beverage, consumer goods, or multi-location retail. Coffee industry knowledge or commodity procurement experience is a significant advantage.
• Proven ability to build and manage supply chain systems, processes, and vendor relationships in a scaling business environment
• Strong analytical and financial acumen, with the ability to model costs, forecast demand, and translate supply chain data into actionable business insights
• Experience with supply chain management systems, ERP platforms, and inventory tools. Comfort with AI-driven forecasting and procurement technology is a strong plus.
• Exceptional negotiation skills and a track record of delivering meaningful cost savings without compromising quality or supplier relationships
• A highly organized, detail-oriented approach to managing multiple priorities, vendors, and timelines simultaneously
• Strong cross-functional communication skills and the ability to work seamlessly with finance, operations, and marketing leadership
• A proactive, solutions-first mindset with low tolerance for ambiguity and a bias toward decisive action
• A genuine passion for the craft, quality, and culture that defines the Rook brand

Additional Information

When childhood friends Holly and Shawn stepped away from their corporate careers and started Rook Coffee in 2010, they wanted to make people feel special. Since the beginning, in a 300-square-foot shack, Rook has focused on offering specialty coffees that inspire genuine, human connections. Rook Coffee is currently seeking energetic and hard-working individuals to continue to make those connections. If you're nice, likable, approachable, a team player, proactive, patient, sociable, positive, reliable, and honest, we'd love to hear from you.

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