Director of Product, Trader Engagement

Responsibilities

• In this role you will:
• Set organizational direction for engagement, conversion, and retention, translating company goals into a coherent, sequenced roadmap on a quarterly basis with a clear point of view on where AI and personalization unlock improvements in trader outcomes
• Lead and develop a team of PMs, establishing a high-performance culture grounded in product excellence, customer empathy, and rigorous execution
• Own the engagement flywheel end-to-end, from first meaningful moment through long-term retention, designing experiences that move traders through each stage with confidence, including AI-driven nudges and personalized learning recommendations
• Partner with data science and ML teams to build and iterate on personalization and recommender systems that surface the right content, tools, and guidance to each trader at the right moment
• Design and run experiments to test hypotheses related to growth, engagement, and AI feature effectiveness, establishing clear metrics and feedback loops to scale what works

Requirements

• 8+ years of product management experience, with at least 3 years leading other PMs or product teams
• Demonstrated track record of owning and growing engagement, conversion, or retention product lines at scale
• Demonstrated ability to lead cross-functional teams and drive alignment across business, engineering, and external stakeholders
• Strong analytical skills, with experience using data to guide prioritization and product iteration, and comfortable reviewing product metrics with broader stakeholders
• Entrepreneurial mindset, comfortable owning large problem areas and operating in ambiguity
• Team-first mentality with an ability to mentor peers and influence without authority
• Bonus points for:
• Experience in fintech or trading platforms
• Hands-on expertise in developing AI/ML-driven native applications
• Experience with recommender systems and/or personalization at scale
• Demonstrable experience launching products from 0 to 1 and scaling them

Benefits

Additional Information

Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles-including job descriptions, compensation, and benefits-can only be guaranteed on our official job board. For the latest listings and details, please visit: https://job-boards.greenhouse.io/ninjatrader . JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at ninjatrader? Share your experience