Program Manager, Release & Delivery - ELN Platform

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Our Why At Dotmatics At Dotmatics, we believe science, data, and decision-making must be deeply intertwined for innovation to thrive. Our Portfolio includes Luma, LumaLab Connect, ELN Platform, Graphpad Prism, Geneious, SnapGene, Protein Metrics, OMIQ, FCS Express, LabArchives, NQuery, EasyPanel, MStar, SoftGenetics and Virscidian. We have a vision for a new Lab of the Future that will change the future of scientific research. We have created the world's most comprehensive digital science platform - best-of-breed software applications already used by more than 2 million scientists, together in a single ecosystem united by a powerful, flexible enterprise data platform. This is not flat data buried away in digital graveyards. This is dynamic, multi-dimensional decision-making. Scientific enterprises need a new level of effectiveness to achieve tomorrow's breakthroughs. Illness will not wait. The biosphere will not wait. We are tireless in our vision, because the time for innovation is now. Shaping the Future of Science At Dotmatics Our global team of more than 800 colleagues are dedicated to supporting our customers in over 180 countries. Together, with our scientific community of users, we accelerate scientific innovation in order to make the world a healthier, cleaner, and safer place to live. You'll join a collaborative, global team pushing the boundaries of scientific innovation. Your ideas and efforts will have a tangible impact, accelerating scientific progress and discovery. We offer a dynamic, remote-friendly environment that fosters high integrity and collaboration, empowering you to excel. Dotmatics is a company built by scientists, for scientists. Combined, we are now the world's largest cloud-based scientific research R&D platform. We need your help to keep growing and pioneering the future. We are Science Driven. We are Customer Centric. We are Better Together. What do we need We are looking for a Program Manager to lead our release management and broader program delivery for the Dotmatics ELN Platform. This is a high-impact role that combines hands-on release execution with strategic program oversight, sitting at the intersection of planning, delivery, and cross-functional alignment. You will have the opportunity to have real influence over how program and release management operates across the business, gaining broad visibility across the organization, working with and presenting to stakeholders from engineering teams through to executive leadership that will support notable impact. You will bring the operational precision of a release manager alongside the governance and rigor of a program manager, ensuring that releases are delivered with quality and consistency and that the wider program of work is well-planned with dependencies clearly visible. You will work closely with R&D, Customer Operations, Services, Marketing, and Sales, operating as a trusted strategic partner and will have a clear, decisive voice across all stages of delivery. In this role you will get to Release Management Own the end-to-end release management process. Refine, lead, and continuously improve practices that deliver high-quality, timely releases. Champion a release culture aligned to business and customer objectives, and actively replace practices that do not serve those goals Define and maintain a clear release calendar. Provide timely updates on release readiness, risk, and post-release adoption metrics across all relevant audiences Coordinate in-flight work across Jira (our system of record). Identify and mitigate release risk, flagging unrealistic plans early and collaborating with Product and Services to support escalations and customer-specific builds Align release artifacts across Product, Engineering, Marketing (including tier 1 and tier 2 launches), Sales (enablement), and Services (training) Lead cross-functional release meetings and asynchronous processes. Act as the definitive voice driving the holistic release process forward Track, monitor, and drive resolution of release issues with pace and accountability. Escalate and hold others accountable where needed Program Management Lead program-level planning and governance across the ELN Platform. Manage dependencies, milestones, and delivery roadmaps across multiple concurrent workstreams Translate company and customer objectives into a clear execution strategy. Ensure teams understand priorities and how their work connects to broader business goals Identify, track, and mitigate program-level risks and issues early. Escalate where needed and hold stakeholders accountable for resolution Provide regular, audience-appropriate reporting to stakeholders from engineering teams through to executive leadership. Cover progress, risk, and strategic alignment Support the rollout of Solution Area Initiatives. Play an active role in embedding this new operational model across the company as it is defined and scaled Build and maintain strong re

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