Duty Manager - Full Time - Weldon Wellbeing Pavilion

About the role

If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real difference to local people's lives then Freedom Leisure is the place for you! We are a not-for-profit leisure trust with a strong purpose and commitment to support our local communities and hard-to-reach groups encouraging them to become more active, contributing to improved lives. From swimming lessons to walking football and everything in between, we are driven to provide fun and welcoming sessions to support the whole community to be active, both within our leisure centres and in the local community. About the Weldon Wellbeing Pavilion The Weldon Wellbeing Pavilion is a brand new purpose built community leisure and wellbeing hub. The Pavilion aims to improve lives through leisure by providing inclusive, affordable and sustainable activity spaces for the entire community. Developed in partnership with Ebbsfleet Garden City Trust, the Pavilion will be a vibrant local centre supporting health, fitness, sport and community events. Facilities You'll Be Part Of Our team will operate a wide range of brand new facilities including: A fully equipped gym Multi use fitness studio for classes and group exercise Community hall (capacity up to 200 people) for sports & private hire 3G football pitch and tennis court Changing rooms and a fully accessible Changing Places facility On site café, breakout spaces & reception area If you like talking to people, this is definitely the role for you. We understand that engaging with customers and colleagues is not as easy as it sounds and sometimes comes with experience. We will provide all the training needed to be a successful Duty Manager but we also believe that employing people from a mix of employment backgrounds can offer a wider benefit to our team, some of which might be in their first ever job and need more support from their manager and colleagues. In the role of Duty Manager, you will ensure the best levels of service are achieved by our teams, for our customers through offering a friendly, clean and safe facilities at all times. If you want to progress further, we will support this through additional training, both formal and on the job will be key. However, we also appreciate that not everyone wants to 'move up the ladder' and that's absolutely fine with us. What is really important is that you are happy in your work. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. Hours: 37 hours per week, Monday - Sunday (Rota basis) To actively manage and develop and motivate a team of operational staff To be responsible for the day to day duty management and running of the leisure centre to the highest standard To contribute to and understand the business and budgetary performance of the centre To be a proactive member of the leisure centre team A passion for the industry demonstrated through continuous professional development Experience of problem solving, customer service and staff management Experience working in a Duty Management or similar role To be able to work flexibly with a level of autonomy and decision making confidence Able to think on your feet and respond to variable demands We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you? My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending. Discounted Staff membership (including family members) Incremental holidays Employee Assistance Programme - 24/7 confidential, independent and professional counselling. Company pension Various insurance and saving schemes Financial advice Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings) All this as well as fully funded training and career progression opportunities in a team working environment Closing date: 17th July 2026 Salary: up to £25,465 per annum Freedom Leisure is proud to be an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.

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