Operations Specialist - KYC - Managed Services

About the role

Grade Level (for internal use): 08 The Team: The S&P Global Customer Excellence group is seeking a highly skilled Senior Analyst for placement within a project team servicing Third Party Risk Management. Successful candidates will assume a role that includes working with product, solutions, and engineering teams to successfully deliver customer onboarding implementations for S&P Global's KYC services. The Impact: Customer Excellence interact with, our customers regularly and serve as a crucial link between our customers and internal stakeholders. They are the face of S&P Global therefore the impression they leave on our customers is crucial. S&P Global is a customer-centric organization and we pride ourselves in the exceptional service this team provides.

Responsibilities

• This role involves managing large project implementations, requiring a high degree of client service effort and customization.
• Experience in KYC Onboarding and Remediation (Full Review, Risk Assessment), Outreach to clients, and Screening (Alert disposition on entitles and related parties) with a demonstrated track record supporting international clients.
• Must have detailed understanding of each entity types e.g., NBFI, Corporations, General Partner, Limited Partner, Limited Liability Company (LLC), Trust, Fund, Special Purpose Vehicle, Bank etc.
• Expert knowledge of various agreements and how to find relevant information from the agreements - LLC agreement, Private Placement Memorandum, Limited Partnership, etc.
• Expertise in working on complex entity structures globally.
• Database skills - Boomberg, Refinitiv, Regulators Websites and other financial databases.
• Expert knowledge and experience to extract relevant information from the public domain.
• Must have exposure to various KYC/Screening tools such as Quantified, Accuity, World Check, Lexis Nexis, etc.
• Expert knowledge of alert disposition related to Sanctions, PEP, and adverse media.
• Experience in reviewing documents to identify any money laundering or terrorist financing cautionary flags and rapidly dispositioning them along with escalating cases.
• Conducting Quality check on processed KYC /Screening cases as per established quality framework and meet the required agreed SLAs
• Able to identify potential red flags and judge the situation requirement and act accordingly.
• Readiness to work under critical situation and as per business requirement.
• Participation in reviewing policies, process flows and recommend ideas for improvement.
• Act as a Subject Matter Expert (SMEs) to all KYC/AML related procedures.

Requirements

• 2+ years of experience in Corporate KYC, Outreach, and Screening resolution services.
• 2+ years of working in a similar Product & solutions company with exposure to risk management business domain OR similar experience.
• Excellent customer-facing skills. A good communicator with strong relationship-building skills.
• Good commercial awareness and governance.
• About S&P Global Market Intelligence
• For more information, visit www.spglobal.com/marketintelligence .
• What's In It For You?
• Our Mission:
• Advancing Essential Intelligence.
• Our People:
• Our Values:
• Integrity, Discovery, Partnership

Benefits

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