Director of Strategic Accounts

About the role

Counsel Health is seeking a Director of Strategic Accounts to drive new business development and growth across our most critical enterprise relationships, including health plans and strategic partners. This role is ideal for a senior, consultative sales/client success operator with experience navigating complex multi-stakeholder healthcare buying processes in an early-stage environment. You will own deals end-to-end, partnering closely with the SVP, Commercial to support early customer relationships and high-priority B2B sales opportunities. This role spans the full pre- and post-sales lifecycle and is expected to develop deep fluency across deal execution, account performance, and expansion strategy. As a data-driven sales leader, you are responsible for all account-level reporting, analytics, and insight generation; translating customer performance, market signals, and operational data into clear, actionable recommendations on commercial strategy and long-term growth.

Responsibilities

• Identify, develop, and close new business opportunities with enterprise healthcare buyers as well as contribute to go-to-market strategy, pricing discussions and sales enablement materials.
• Manage complex, multi-stakeholder sales cycles involving clinical, technical, legal, and executive teams.
• Build strong relationships with decision makers across health plans and digital health partners, servicing as the primary point of contact pre and post sale.
• Prepare and synthesize reporting and insights for the SVP, Commercial, supporting pipeline, deal progress, and performance across new and existing accounts.
• Support onboarding, expansion opportunities, and ongoing relationship management, including gathering customer and market needs to help inform product roadmap and features.
• Ensure client satisfaction and alignment while expanding Counsel's relationship to multiple stakeholders.

Requirements

• 7+ years of professional experience; ideal candidate will have 2+ years in an analytical professional services role in consulting, banking/PE and 2+ years in a business development and account management role.
• Experience in healthcare, digital health, health tech, or related consumer technology industries is highly preferred.
• Expertise in both the pre-sales and post-sales process, executing contracts and expanding Counsel's footprint in large complex healthcare and consumer health organizations.
• Ability to navigate complex multi-stakeholder ecosystems, building consensus and providing innovative solutions.
• Motivation to build and navigate ambiguity; you are highly energized working in a fast-paced, early-stage company with evolving processes.
• Location for this role:
• NYC - hybrid, Boston - hybrid, East Coast - remote

Benefits

Additional Information

About Counsel Counsel's mission is to multiply the world's healthcare capacity. We believe in a future in which every person has a personalized, AI-enabled doctor always in their pocket. To accomplish this, we're building the first fully-vertical, AI-native medical group from the ground up. We've redesigned the entire clinical stack with custom AI tools that make our in-house physicians 10x faster and smarter. [ learn more on our blog ] Since our founding in 2023, we have formed partnerships with leading healthcare organizations and are on track to serve hundreds of thousands of patients on our platform within the next year. We have raised over $35M from a16z, Google Ventures, Pear VC and other top-tier VC firms. Our team combines deep expertise in medicine (Harvard, Mt. Sinai, Mass General, UCSF) and technology (MIT, Google, DeepMind, NVIDIA, Stripe, Meta) - and we're looking for exceptional people to join us as we scale. Join us as we build the future of AI in healthcare! -----------------------------------------------------

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