Product Designer

About the role

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy - a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators, and problem solvers to help us create it.

Responsibilities

• Own the design process for specific product features from initial discovery and wireframing to high-fidelity prototyping and developer handoff
• Conduct tactical user research, including usability testing and interviews, to validate concepts and translate findings into design improvements
• Partner closely with Product Managers and Engineers to define requirements and ensure technical feasibility
• Contribute to and maintain our design system, ensuring a cohesive visual language and high bar for craft across all platforms
• Proactively use product analytics and customer feedback to identify friction points and iterate on existing features

Requirements

• 3+ years of experience in UX/UI or Product Design
• Demonstrated experience shipping functional, beautiful products
• Demonstrated experience designing seamless end-to-end journeys that bridge digital interfaces with physical environments
• Ability to map and optimize touchpoints that occur beyond the screen, ensuring a fluid transition for users moving from a mobile app to a physical location
• Expert-level skills in Figma and prototyping tools
• Ability to clearly articulate your design decisions to stakeholders and take constructive feedback with a growth mindset
• While not required, these are a plus:
• Experience within a B2B2C SaaS or technology-driven environment with a consumer-focused impact
• Experience using AI-first code editors like Cursor to build and use AI to bridge the gap from static mockups to production-ready design
• Experience using ProtoPie (or similar advanced tools) to create high-fidelity, logic-based prototypes
• Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
• As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

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