Account Director, Canada

About the role

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world's best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We've scaled to $100M+ in ARR , with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. We lean in: ownership over titles, outcomes over intentions. We fight for excellence: high standards, direct, ego-free feedback. We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you're driven by impact, pace, and raising the bar. This is the place. As an Account Director, you'll own Legora's most strategic, global, and complex accounts post-sale - guiding them from rollout through adoption, expansion, and renewal. You'll operate with high autonomy in ambiguous territory, designing engagement approaches and acting as a trusted strategic partner to Leadership, Product, and Legal Engineering.

Responsibilities

• Own Legora's most strategic, global, and complex North America-headquartered accounts - driving firm-wide adoption and measurable value across a multinational footprint.
• Design the value strategy across every phase of the client relationship - from rollout through adoption - defining what success looks like and architecting the path to it.
• Drive sustained engagement through value-based success planning and C-suite relationships, partnering with Legal Engineering to surface high-value use cases and reframe how clients work.
• Get ahead of adoption and retention risk - using data and early signals across complex, politically nuanced client organizations to activate champions, neutralize blockers, and keep momentum where others would stall.
• Build with AI - automating your own workflows and equipping the team with agents and tooling that compound leverage, making Legora's AI-native way of working a competitive edge on every account.
• Pilot new engagement motions where no playbook exists, turning what works into repeatable, data-informed value frameworks the team adopts.
• What You Bring
• 10+ years in the legal field, management consulting, client advisory, or a comparable strategic, client-facing field, managing complex, high-stakes logos.
• A track record of owning client relationships end-to-end and delivering measurable impact on adoption and usage.
• Meaningful experience building and sustaining C-suite relationships - trusted as an advisor at the most senior levels, with the executive presence to know when to listen, guide, or drive a decision.
• Experience advising legal teams, regulated industries, or sophisticated professional services clients; legal tech or law firm experience a strong plus.
• A builder who thrives in ambiguity and automates - fluent with AI, you design solutions where no playbook exists and create leverage for yourself and your team by building agents and automating workflows, not just using them.
• Strong data fluency and a metrics-driven read on client health and outcomes, paired with sharp communication and storytelling.

Benefits

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