Engineering Specialist I

Responsibilities

• Under directive supervision in the field and the office at various company facilities, with an emphasis on receiving and applying training as it relates to the duties specified for the Engineering Specialist I as follows:
• Explain Company policies, procedures, service requirements, and charges as they relate to projects or inquiries for external or internal customers.
• Resolve differences that arise between the Company and customers, or their agents concerning metering installation and locations, service drop location and underground points of service.
• Check and make routine measurements used for distribution construction, maintenance, and operations, and compare to specifications and report results.
• Collect necessary data and assign electric meter and service locations, overhead service drop attachment locations, or underground lateral points for service connections in compliance with the "Information and Requirements for Electric Service" book.
• Make calculations of secondary voltage drop to the point of connection with the customer's service.
• Visually check poles, secondary lines and equipment in the field to determine conditions and recommend replacements.
• Make field sketches showing locations of Company and non-Company facilities.
• Resolve construction / service details with crew supervisors on matters not covered on drawings, and make decisions in the field.
• Operate computer systems, to be able to enter and revise data to up-date Company records.
• Operate computer graphics work station to prepare construction drawings.
• Explain and apply routine lighting, and Traffic signal procedures, policies, and principles. Estimate the cost and any additional facility charges that exceed the standard allowances.
• Prepare basic construction drawings, lists of materials, and routine cost estimates from field notes and data supplied by others.
• Provide detailed information to the customer on electric availability.
• Respond to basic electric customer problems or internal service inquiries.
• Make sketches and stake pole locations in order to provide customer with Private Outdoor lighting services.
• Obtain and supply the information necessary to size and issue appropriate metering equipment to accurately measure the customer's electrical usage on residential and commercial applications.
• Assign customer meter pole locations, check and approve the customer's pole and pole hole for compliance with Company requirements.
• Using a computer determine existing types and quantities of materials and equipment that exist in the field.
• Detect irregular metering conditions in the field. Complete a revenue recovery to notify proper department and notify customer of irregular conditions.
• Assist other employees in the preparation of engineering reports, system designs, estimates, economic studies, and standards.
• Read meters for the succession of customer accounts on temporary and permanent metering installations and enter complete information on meter orders via appropriate technology.
• Schedule basic customer service interruptions.
• Assist Delivery Operations whenever necessary in emergency situations.
• Respond to customer inquiries regarding the location of and applications for electric facilities. Be able to explain to the customer the Engineering need of the facilities location, or the recommendation that they be moved when justified by field conditions.
• Follow up on customer equipment failures to assure that the proper repairs are made by the customer in a timely manner and to authorize the termination of service in those cases where the customer fails to comply.
• Analyze and evaluate customer requirements and layout, for service connection.
• Performing duties of a higher classifi

Benefits

Additional Information

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Tuesday, June 16, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

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