Client Platform Engineer

Responsibilities

• Basic Success Criteria
• 5+ years of experience supporting business needs in IT
• Excellent troubleshooting skills
• Basic networking skills and understanding of basic network services (vlan/routing/wifi/dhcp/dns/etc)
• Previous management of in-office infrastructure (wifi, printing, etc)
• Experience with MDM platforms to manage Apple devices (macOS, iOS, iPadOS) and Windows 11 devices
• Experience with configuration management systems such as Puppet (preferred), Chef or Ansible
• Scripting skills in various languages (Python, bash, powershell)
• Understanding of SSL certificates, and PKI infrastructure
• Preferred Success Criteria
• Ability to explain complex concepts to users or colleagues
• Ability to troubleshoot problems remotely (over Slack, Google Meet, or others)
• Familiarity with Google Workspace management (access and management of Google services, integration of Google with other services, and the security mechanisms available in those environments)
• Experience with virtualization/containerization, both in AWS and GCP, KVM, LXC, and Docker
• Development tooling experience (git, github, vscode, pip3)
• Experience with AWS services (IAM, ec2, s3, route53, SSO, lambda, etc)
• Application (re)packaging and management (msi/pkg/deb)
• Experience in environments where data management, classification and handling is critical
• Experience with end-user supports with software and computing devices
• Mobile device management and BYOD policies
• This position is based at our facility in Mountain View, California.
• Must be willing to travel up to 10% of the time.
• This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.
• If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participati

Benefits

Additional Information

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality. As a Client Platform Engineer, you will be a part of our IT and Security team. Your work will have a key impact on the development of Reliable Robotic's internal infrastructure and processes. You will work as part of the IT and Security team towards building, deploying and managing tools. You will be working on building or improving existing automation to support standardization efforts, with a focus on end-user facing endpoints.

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