Accounts Receivable Specialist
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Responsibilities
- Collaborate with our agents to collect open balances
- Research and resolve billing discrepancies.
- Meet various daily, month end and quarter end due dates and respond to data requests, update documentation, or present results, as necessary.
- Complete scheduled work on time and accurately and serve as a backup for other team members.
- Participate in projects that cross the department on behalf of the AR team.
- Proactively resolve internal and external customer questions about policy balances, acting as first point of contact when issues arise with your book.
- Identify ways to improve efficiency while positively impacting Coaction.
- Various administrative tasks
Requirements
- Broad and deep understanding of end-to-end AR processes
- Strong excel knowledge and ability to solve problems and create detailed analysis.
- Initiative-taking, resolve issues effectively and timely with internal and external parties.
- Ability to work flexible schedule to meet monthly and quarterly deadlines.
- Clear verbal and written communication skills.
- Solid planning & organizational skills
- Ability to create a positive team environment and successfully coordinate the work activities.
- Outstanding analytical and critical thinking skills with the ability to manage multiple tasks.
- **This is not a fully remote position. Applicants must sit in our Morristown, NJ office on our hybrid work schedule.**
- Equal Opportunity Employer
- If your application is selected, you will receive an email directly from the Coaction Recruiting Team at coaction@myworkday.com asking you to contact a member of the Coaction Recruiting Team. Any other method of contact may be fraudulent.
Benefits
Additional Information
At Coaction, we're a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients. As an Accounts Receivable Specialist, you are a leader that helps ensure Coaction maintains a positive relationship with internal teams and external customers. You are a subject matter expert within your unit and trusted by your teammates to always deliver at 100%. In this role you are responsible for traditional AR duties and partner closely with internal and external partners to continuously improve our processes.
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