State and Local Tax Lead

About the role

Our team delivers accurate, defensible state and local tax outcomes across Zoom's product lines. We collaborate closely with Finance, Legal, Revenue, and Engineering to solve complex tax challenges. Our work protects the business as it scales into new markets and products. Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as applic

Responsibilities

• Leading U.S. state and local income tax and indirect tax strategy, compliance, and audit defense across all business lines, including sales, use, corporate income, gross receipts, telecom, and property taxes
• Partnering with Product, Engineering, and Finance teams to ensure accurate tax configuration and reporting, including taxability structure for new product launches and compliance with SaaS, conference bridging, and VoIP tax regulations
• Driving automation and AI initiatives that streamline tax validation, research, and exemption processes
• Advising Legal and Revenue teams on tax implications for contracts, pricing, and new product launches
• Mentoring and developing the tax team while fostering a culture of continuous improvement

Requirements

• Demonstrate 15+ years of experience in state and local tax, including telecom and SaaS industries
• Serve as a thought leader on state and local direct and indirect taxes amid an evolving legal and technological landscape
• Manage SALT audits and leading cross-functional tax technology initiatives
• Communicate complex tax positions clearly to senior leadership and non-tax stakeholders
• Apply foundational knowledge of US GAAP, ASC 450, and ASC 740 requirements in accounting for above-the-line and below-the-line financial statement impacts of state and local taxes
• Leverage billing, ERP, and tax technology platforms to ensure accurate transaction-level reporting, and rolling out enhancements to solutions (e.g. Oracle, Zuora, Avalara, ECM, ServiceNow)
• Lead and develop teams while managing competing priorities under deadlines
• Apply AI tools and data platforms to support tax research and operations (e.g., Zoom AI Companion, Gemini, Claude)
• Hold a bachelors in accounting, finance, or a related field or equivalent practical experience; CPA or JD preference
• Salary Range or On Target Earnings:
• Minimum:
• $150,800.00
• Maximum:
• $329,900.00
• In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
• Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
• We also have a location based compensation structure; there may be a different range for candidates in this and other locations
• At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
• Anticipated Position Close Date:
• 07/17/26
• Ways of Working
• Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

Additional Information

What You Can Expect You'll lead Zoom's U.S. state and local tax strategy, compliance, and audit defense. You'll partner across Finance, Legal, Revenue, and Engineering while driving automation and AI-powered improvements. You'll shape how a fast-growing tech company manages complex, evolving tax obligations.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Zoom? Share your experience