Access Associate (Full-time, Days)

About the role

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families. Job Title : Access Associate Department : Riedman Campus Location : 1455 East Ridge Road Rochester, NY 14621 Hours Per Week : 40, Full-time Schedule : Monday-Friday, 8am-4p

Responsibilities

• Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
• Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
• Billing & Payments. Collect and process payments when applicable
• Required Qualifications
• NA

Requirements

• 2-year degree or equivalent combination of education and work experience
• Intermediate computer skills
• Excellent customer service and communication skills
• EDUCATION:
• LICENSES / CERTIFICATIONS:
• PHYSICAL REQUIREMENTS:
• S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
• For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
• Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
• PAY RANGE:
• $17.85 - $20.00
• CITY:
• Rochester
• POSTAL CODE:
• 14621

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