Solutions Development Architect : Datacenter (Remote)

About the role

Myriad360 is seeking a Solutions Development Architect to support the design, scoping, documentation, and proposal development of client-facing technology solutions. This role works closely with Account Executives, Account Managers, engineering teams, PMO, TCS, vendors, subcontractors, and clients to translate business and technical requirements into accurate, executable Statements of Work, labor estimates, and solution proposals. Other responsibilities include: Pre-Sales Discovery and Solution Development Lead or support technical discovery sessions with clients, Account Executives, and internal stakeholders to gather project requirements, site details, business objectives, constraints, risks, and desired outcomes Review assigned Salesforce cases promptly and determine whether sufficient information exists to begin solution development Identify and request missing information such as site address, scoping details, regular-hours or after-hours requirements, rack elevations, floor plans, security protocols, lift or ladder requirements, and other project-specific documentation Develop scalable and practical infrastructure solutions across data center, network, structured cabling, cloud, hybrid, AV, security, collaboration, and related technology environments Align proposed solutions with client goals, delivery feasibility, cost expectations, project timelines, and Myriad360 standards SOW, LC, and Proposal Development Create, refine, and maintain Statements of Work, including in-scope items, out-of-scope items, deliverables, assumptions, acceptance criteria, project phases, and dependencies Generate labor calculators and SOW drafts using Myriad360's SOW Automation Tool Validate labor, subcontractor, material, and project management cost inputs for accuracy Incorporate vendor and subcontractor quotes into the solution package as needed Review automated SOW output for clarity, completeness, risk, pricing accuracy, and alignment with client requirements Produce polished draft and final SOW documents suitable for client review and internal approval Ensure SOWs are version-controlled, properly watermarked when in draft form, and saved in the correct client folder Case Management and Internal Workflow Manage assigned cases through the Salesforce workflow, including Solution Development, Client Review, SP Creation, Practice Review, PMO Review, Handoff to TCS, and Client Sign-Off Provide clear daily Salesforce updates and tag the appropriate Account Executive or internal stakeholder Update case status accurately as work progresses Validate that all linked documents, SOWs, labor calculators, subcontractor quotes, and supporting files are properly attached or referenced Create or verify Slack channels from Salesforce for project-specific communication Coordinate peer reviews with Technology Project Leads, Solutions Development Architects, or other technical reviewers Respond promptly to PMO or TCS feedback and make required updates to the case, LC, or SOW Documentation and SharePoint Management Partner with Sales, Engineering, PMO, TCS, vendors, subcontractors, and clients to confirm solution feasibility, pricing, resource needs, risks, and delivery assumptions Upload and manage all project-related documentation, including RFPs, RFQs, drawings, photos, client-provided documentation, material quotes, subcontractor quotes, drafts, proposals, and final deliverables Produce or support technical diagrams, rack elevations, cabling layouts, architecture diagrams, BoMs, LOEs, and supporting documentation Maintain consistency in documentation format, tone, quality, and naming standards Cross-Functional Collaboration Partner with Sales, Engineering, PMO, TCS, vendors, subcontractors, and clients to confirm solution feasibility, pricing, resource needs, risks, and delivery assumptions Support RFP/RFI/RFQ responses and technical proposal development Communicate project risks, open questions, assumptions, and blockers clearly and professionally Maintain strong stakeholder communication across active cases, especially when scope, pricing, or delivery assumptions change Participate in team syncs and contribute process improvements, lessons learned, and solutioning best practices Complete ongoing security awareness training and comply with company policies to the requirements section Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediati

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