Executive - Credit Control

About the role

Since 1843, The Economist Group has championed independence, excellence and openness, helping people understand and tackle the critical challenges shaping the world. Today, we are building on that legacy as a global media and information-services company powered by digital innovation, analytical rigour and evidence-based insight. Across our three businesses - The Economist, Economist Enterprise and Economist Education - we deliver trusted analysis and insights to individuals and organisations in more than 170 countries. United by a shared purpose to drive progress, we empower decision-makers to make sense of change and chart a course through an increasingly complex world. As a colleague, you will be part of a culture that values ideas, encourages ownership and holds itself to high standards. We invest in people who are curious, thoughtful and adaptable, whether they are launching new products, reporting on global events or harnessing emerging technologies such as AI to improve how we work. Here, fresh thinking is taken seriously, ambition is matched by integrity, and great work is recognised. Working across disciplines, geographies and perspectives, we are united by a commitment to innovation, excellence and creating meaningful impact. Currently we are looking for an experienced Credit Control Administrator to work with the Group's global Credit Control Team in Gurugram, the Group's second largest office. The focus of the role will be in supporting the Gurugram based Credit team and formalising processes transitioned from local teams. The position will report into the Credit Control Manager and will also form a close working partnership with the Credit Controllers, sales people, Billing team, the Global Process Owners for Credit Control based in London and Regional Finance Gatekeepers in London, New York and Hong Kong. The role will cover requirements from the group globally, particularly requests from New York and London. As such, while the role is based on local hours (9:00-5:30pm in Gurugram) some flexibility will be required to cover day-to-day contact with colleagues in other global offices. Products and services sold by Group business The Economist The Economist sells direct subscriptions to a largely B2C audience on monthly, quarterly and annual renewal cycles collecting cash via Credit card, Paypal, direct debit payment methods. It receives cash from B2C customers sold via 3rd party agents and digital 3rd party e-commerce platforms (e.g. Apple, Amazon, Google). It also sells bulk subscriptions to B2B customers invoiced through Accounts Receivable and one-off print copies of The Economist on the newsstand managed by 3rd party regional distributors in US, UK, EMEA and Asia. Economist Intelligence Economist Intelligence sells subscriptions to information and content delivered through its website to a B2B audience. These subscriptions are both invoiced to customers on credit terms and sold as one-off purchases of content via an online store. It also invoices individuals and companies for memberships to its Corporate Networks and for Research programmes conducted on behalf of clients. Economist Impact: Partnerships & Events Economist Impact Partnerships sells Advertising Services and Content used for Marketing and Market Research Purposes to B2B organisations. Advertising is delivered through display adverts in the print and digital editions of The Economist and as web advertising on Economist.com. Advertising is invoiced to clients on credit terms though some advertising is sold using Programmatic exchanges and or through self-billing arrangements on 3rd party digital applications. Content is delivered as Research, White Papers and is invoiced to clients throughout the lifecycle of a content programme. The Economist Impact Events business holds conferences and meetings both in-person and virtual and generates sales from sponsorship, exhibitor packages and from delegate fees. Sales are either invoiced on credit terms or are sold via an event booking system where delegates pay by credit card. All the above revenue streams are sold as part of Group sales where clients contract with the Group to deliver global media campaigns that bundle the group's products and services. The Group makes sales to many countries worldwide from legal entities based in the UK, US, Hong Kong, Singapore, China and Brazil in many different currencies. Where possible sales are made by its global contracting entity. Key Accountabilities: Managing client on boarding Completing or supporting the commercial teams in completing vendor supplier forms and questionnaires for new client accounts Coordinate the supply of relevant supporting documentation (tax forms, bank letters or statements, Certificates of Incorporation, VAT Certificates, Residency Certificates and Form MOD.21 RFI) as necessary Managing client portals including registration for new clients Create Portal accounts as part of the client on boar

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