Project / Program Manager, WW BPR - Special Projects

About the role

The Worldwide Business Process Re-engineering (BPR) team is looking for an experienced supply chain professional to drive cross-functional and cross-organizational teams that not only enable capabilities within the supply chain to enhance the customer experience, but also enhance operational efficiency through process, data, and technology solutions. This individual will have the opportunity to work on transformational efforts across the Supply Chain. The ideal candidate will have deep process re-engineering experience and be self-directed, motivated, and comfortable working in an extremely fast-paced environment. Experience optimizing global supply chain and fulfillment processes, with emerging technology is preferred. Flexibility and adaptability are key attributes needed for success. This individual should also have strong analytical, project management and leadership skills to handle a variety of activities and complexities spanning the organization and be willing to work at both a very detailed and strategic level.

Responsibilities

• Act as an advocate and architect for functional teams to define and deliver solution capabilities (requirements, user-testing, etc.) to support the broader Supply Chain strategies.
• Act as a liaison between the functional teams and IS&T (Information Systems and Technology or Apple's IT organization) to ensure that the business requirements are met by the proposed technology solutions and that GenAI and ML capabilities are embedded.
• Manage change. Implement new ideas effectively within the Apple culture. Influence decisions and change management through collaboration, leadership and a customer- focused approach.
• Manage complex projects involving regional resources across 3 continents to major milestones. Develop project justification proposals, business cases and return on investment estimates; obtain executive approval and funding.
• Perform high level systems impact analysis for new business initiatives.
• Facilitate project-related testing, roll-out, training, and post-mortem work.
• Analyze key B2B supply chain data to drive the successful implementation of GenAI and Machine Learning.
• Address escalations, quickly assess and develop root cause analysis and problem solution for operations escalations.

Requirements

• Ability to thrive in a fast-paced, dynamic environment, manage ambiguity, and adapt to changing priorities.
• MBA/MS in Industrial Engineering, Operations Research, supply chain or related field
• Proven ability to operate autonomously across multiple teams in a matrix organization.
• Proven track record of leading complex strategic programs, including planning, risk management, resource allocation, and stakeholder communication.
• Broad exposure to supply chain management including Order Management, Supply Chain Operations, Logistics, and End Customer Fulfillment or Channel Management.
• Proficient knowledge of the systems implementation and development life cycles.
• Proficient at leading multiple efforts simultaneously in a global capability including working with international teams.
• Capacity to analyze data, identify root causes, and develop innovative solutions to complex business challenges.
• Expertise in analyzing, redesigning, and implementing business processes to drive efficiency and effectiveness.
• Exceptional presentation, verbal and written communication skills, with the ability to articulate complex ideas clearly and manage diverse stakeholder expectations.
• Proven capability to lead cr

Additional Information

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

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