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Customer Service Agent - $15.00

External
europcar logoEuropcar · Atlanta
Full-timeOn-siteToday
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Benefits

Medical, Vision, Dental, 401k, Employee Discounts, Referral bonusCompany-paid Life InsuranceCompany-paid AD&D InsuranceFlexible spending accountParental leaveEmployee assistance programEuropcar Mobility GroupEuropcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together.Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.More info at: www.europcar-mobility-group.comDental insuranceVision insurance401(k)Flexible schedulePerformance bonus

Additional Information

Job Description Overnight Shift: 10:30 PM - 6:30 AM Hands-on, people-first, and always moving forward. Fox Rent A Car is looking for motivated team members who enjoy a fast-paced environment and take pride in delivering both operational excellence and strong customer service. Our Operations Customer Service Agents support vehicle preparation, customer assistance, and fleet coordination to help keep airport operations running efficiently. This role is ideal for someone who enjoys staying active, solving problems, and working directly with customers and team members throughout the day. Your Primary Focus Is To Customer Assistance & Service: Help customers find vehicles and assist with luggage Handle vehicle exchanges, swaps, or upgrades Ensure vehicles are prepped and positioned for departure Welcome returning customers, and conduct thorough inspections Check for damage, record mileage, verify fuel levels, and secure keys Ensure customers remove all belongings safely Process paperwork, explain charges, and answer questions Verify rental agreements and finalize checkouts Obtain signatures and manage documentation Vehicle Transportation & Coordination: Move vehicles throughout the facility and to off-site locations - overflow lots, dealerships, body shops Run reservation lists to ensure proper vehicle availability Transport vehicles between return areas, prep areas, and ready lines Fuel vehicles and handle strategic parking Education & Experience Valid driver's license and proven ability to safely operate various vehicle types High school diploma or equivalent We're Looking For Strong attention to detail and natural problem-solving skills Excellent people skills and patience with customers who might be stressed about travel Physical ability to stay active, move around the facility, and handle hands-on vehicle preparation Ability to work in all weather conditions

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