Director, Global Performance Marketing
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About the role
The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success.
Responsibilities
- We're looking for a strategic, data-driven, and growth-oriented marketing leader to lead our global Performance Marketing function - overseeing strategy, channel performance, investment efficiency, and innovation across paid search, paid social, display, and emerging digital platforms.
- As the Director of Performance Marketing, you will define how we acquire and convert customers across every stage of the funnel. You'll partner closely with Brand, Product Marketing, and Revenue Operations to deliver efficient, scalable growth through data, technology, and creative excellence.
- This is a high-visibility leadership role for a builder who thrives on balancing strategy and execution - designing frameworks that optimize for both top-line growth and bottom-line efficiency (LTV:CAC) across regions.
- This role is based in San Francisco.
- Own the global performance marketing strategy, defining channel mix, audience frameworks, and investment models.
- Set quarterly and annual growth objectives across paid search, paid social, display, and emerging performance channels.
- Lead budget planning, pacing, and forecasting in alignment with Finance and Revenue goals.
- Develop and implement scalable testing frameworks for creative, targeting, and messaging across markets.
- Partner with Regional Marketing Directors (APAC, EMEA, ANZ, Americas) to ensure localized execution that aligns with global priorities.
- Serve as the executive-level owner of performance KPIs - CAC, LTV:CAC, pipeline contribution, and ROI.
- Oversee multi-channel execution and optimization across Google, LinkedIn, Meta, YouTube, and programmatic platforms.
- Define best practices for campaign structure, bidding strategies, automation, and measurement.
- Partner with SEO, Web, and Lifecycle teams to build seamless cross-channel journeys that maximize funnel efficiency.
- Drive alignment between creative and performance teams to ensure messaging relevance and ad-to-landing page continuity.
- Lead quarterly business reviews with major ad platforms and agencies to identify new opportunities and drive innovation.
- Partner with Analytics and RevOps to build end-to-end attribution models and multi-touch reporting dashboards (GA4, Looker, Tableau).
- Implement value-based bidding (VBB), offline conversion imports, and advanced data integrations with CRM systems (Salesforce, Marketo).
- Establish processes for incrementality testing, holdout analysis, and cohort-based CAC tracking.
- Evaluate and adopt emerging AI and automation tools to improve creative testing, targeting precision, and pacing accuracy.
- Build and lead a high-performing global team of channel managers, strategists, and analysts.
- Partner with Brand, Product Marketing, and Creative to align campaigns with product launches
Additional Information
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles . You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.
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