Nursing Manager
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About the role
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: Position Purpose summary: Reporting to the Executive Director, as a member of the Executive Team, the Nursing Lead is responsible for organization, development, and management of the nursing department, including cost management, personnel, materials, productivity, and quality of work; plans for resident care within the organization according to strategic objectives and priorities; provides leadership for all new admissions, complex cases; plans, coordinates, and leads family meetings; accountable for nursing related discipline/grievances, in collaboration with Employee Relations. The Nursing Lead acts as a clinical resource for the nursing section and is responsible for day to day coordination of nursing care activities; promotes the philosophy, mission, objectives, and policies of The Salvation Army Agape Hospice while interacting with residents, families, staff, and the community. Accountabilities: Leadership Work collaboratively with the Assistant Nursing Manager to provide leadership and management of the provision of care for the residents/families. Schedule, assign workloads, and overall management of Charge Nurses, Registered Nurses, Graduate Nurses, Resident Attendants, Unit Clerks, Volunteers, practicum students and other related nursing section positions. Assess nursing requirements to ensure that care needs are met. Problem solved with the Unit Clerk to ensure that scheduling needs are met. Ensure that regular breaks are offered and provide coverage where necessary. Collaborate with the Charge Nurse to ensure that nursing assignments are completed for all shifts; delegates the workload within the section in accordance with acuity levels. First point of contact with questions and/or concerns during working hours; works to resolve any immediate differences that occur. Ensuring communication (verbal and/or written) is provided to all members of the nursing section on a timely basis, so that direct reports successfully complete their tasks. Develop or delegate responsibility to the appropriate RN for completion of the nursing portion of the care plan based on the initial assessment. Assess nursing practices and techniques and recommends changes, development and/or education needs. Delegate and follow up on tasks for the Charge Nurse where appropriate. Temporarily assist on the floor when is required and demand is high. Clinical Care Establish and maintain standards of care, adherence to policies and procedures to promote consistency and high-quality care; Maintain up-to-date records for educational centers requesting practicums and student placements; ensure all paperwork has been completed for contract and approved as required by The Salvation Army prior to accepting placements. Assign preceptors for all practicum/student placements in the nursing unit; ensure accurate assessment/evaluations are completed by preceptors for each student. Ensure that nursing audits and accreditation requirements are completed within established timelines. Provide leadership with complex or demanding resident and family situations. Ensure weekend and holiday pharmacy requests are sufficient. Ensure that the admission process on all new residents is completed and accurate. Ensure division of tasks for nursing section is balanced - fulfilling the special requests from the residents. Ensure the narcotic count is complete and accurate. Attend Calgary Zone meetings and inter-professional rounds as required within the role. Administrative Prepare annual budgets, planning for all nursing section manpower needs, including recruitment/retention and scheduling strategies and alerts the Executive Director of any unusual variances Monitor section performance against goals to ensure that progress is being made and that corrective action is taken in accordance with the collective agreement and related legislation. Prepare and provide written performance appraisals identifying employee strengths and limitations; provides guidance and suggestions to improve performance by encouraging professional development and further education. Ensure that statistics (i.e. bed count, bed occupancy, PPS, POS
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