IT System Administrator

Responsibilities

• Provide timely IT support to internal and external users, prioritizing tasks effectively by distinguishing between urgent and non-urgent issues.
• Plan, coordinate and oversee the installation and maintenance of internal systems of hardware, software and networks.
• Communicate with our external vendor partners to ensure that the functions and features requested suit our internal departments' needs.
• Implement and manage security protocols, including access controls, backups and firewalls.
• Monitor, troubleshoot IT systems, including security systems and networking.
• Manage servers, email systems, CCTV, HR system and others.
• Set up user accounts and PC workstations and related applications.
• Ensure the efficiency and reliability of IT infrastructure.
• Maintain and support the Dynamics NAV ERP system and other auxiliary systems as required to support daily function.
• Maintain all IT related documentation and policies up to date.
• Perform other tasks as required.

Requirements

• Minimum Diploma in IT, Computer Engineering, Information Systems, or a related field.
• 2-3 years of experience in IT support, systems administration, or IT project coordination.
• Strong initiative and ability to take ownership of IT projects, from planning through execution.
• Good project management skills, with experience in coordinating software upgrades, system enhancements, or vendor-led implementations.
• Good communication and interpersonal skills to collaborate across departments and with external vendors.
• General IT knowledge of hardware, software, networking, and ERP systems (no in-depth programming expertise required).
• Familiarity with ERP systems (e.g., Dynamics NAV) and other business applications is an advantage.
• Understanding of IT security protocols and best practices preferred.
• Working Hours:
• 8am to 5.30pm (Monday to Friday)
• Work Location:
• 5 Jalan Tepong, Singapore 619325 (Transport will be provided, pick up at Lakeside MRT)
• Attractive Staff Benefits : Performance Bonus, Medical Benefits, and Staff Purchase

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