Product Manager, NCSS

Responsibilities

• Strategy & Outcomes: Define and drive the product vision, roadmap, and outcomes aligned with NCSS digital and donor programme priorities.
• End-to-End Donor Journey Enablement: Ensure seamless and user-centric donor experiences across the full lifecycle through integrated digital capabilities.
• Programme & Stakeholder Alignment: Align business, IT, and programme stakeholders to deliver coherent outcomes across donor management, experience, and operations streams
• Product Delivery & Governance: Lead product delivery with clear metrics, ensuring quality, governance, and continuous improvement.
• Data & Digital Capability Enablement: Leverage data and ecosystem integration to support decision-making and strengthen NCSS's digital capabilities
• Delivery Partnership: Collaborate with Donor Programme Office, business stakeholders, IT/data teams, and external partners to deliver product outcomes.
• Metrics, Risk & Governance: Ensure instrumentation and dashboards for adoption/efficiency/quality; proactively manage risks (privacy/security, data quality, operational readiness).
• [What we are looking for]
• 4+ years of product management experience with evidence of shipping outcomes and leading cross functional teams
• Bachelor's degree in Computer Science, Business, Engineering, or a related field
• Strong product craft: Discovery, Prioritisation, Metrics, Data-Driven, Stakeholder influence
• Strong sense of ownership and accountability
• Excellent in stakeholder management and communication
• Nice-to-have: Outsystems experience
• What we offer you:
• GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.
• Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.
• We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.
• Learn more about life inside GovTech at go.gov.sg/GovTechCareers.
• Stay connected with us on social media at go.gov.sg/ConnectWithGovTech

Benefits

Additional Information

The Government Technology Agency (GovTech) is the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government's capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions. GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! Learn more about GovTech at tech.gov.sg. [What you will be working on] This role focuses on enabling an integrated, end-to-end donor journey and supporting NCSS's philanthropy efforts through digital products, aligned with organisational outcomes.

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