Operations Assistant

About the role

TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's GlobalLink® technology to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website at www.transperfect.com .

Responsibilities

• Reception and Client Services:
• Answer and transfer a high volume of incoming calls with a warm, professional demeanor.
• Create a welcoming environment for visitors, vendors, and clients.
• Maintain the front desk, conference rooms, and pantry areas neat and ready for use.
• Prepare refreshments and assist with catering orders for client meetings, ensuring a comfortable experience.
• Mail and Package Handling:
• Receive, sort, and distribute incoming mail, checks, and packages daily.
• Manage shipping tasks, including preparing FedEx/UPS/messenger deliveries.
• Travel and Logistics Coordination:
• Coordinate domestic and international business travel arrangements for employees and leadership, including flights, hotels, ground transportation, and itineraries.
• Assist with travel-related logistics, schedule changes, and last-minute travel needs as required.
• Support travel expense documentation and ensure compliance with company travel policies.
• Operations Support:
• Monitor and manage basic office support tickets (examples: supply requests, maintenance needs).
• Handle and process confidential information with a high level of discretion and professionalism.
• Assist with general administrative tasks to keep the office running smoothly.
• Participate in special projects and initiatives as assigned by the Operations Manager or senior leadership.
• Work Environment:
• Location: On-site, 5 days per week (Midtown Manhattan).
• Physical Demands: Ability to lift up to 25 pounds and be on your feet occasionally throughout the day.
• Hours: Standard business hours, Monday through Friday.
• Who We Are Looking For:
• Your experience includes:
• Education:
• Bachelor's degree in business administration, Operations Management, or related field preferred.
• Recent graduates are encouraged to apply!

Requirements

• 0-2 years of office, customer service, receptionist, administrative support, or workplace operations experience.
• Experience handling a high volume of phone calls, coordinating travel arrangements, managing mail, or supporting office operations is preferred.
• Excellent written and verbal English communication skills.
• Strong organizational and time-management skills with the ability to multitask effectively.
• Attention to detail and accuracy in administrative tasks and reporting.
• Friendly, professional attitude and outstanding customer service skills.
• Dependable, proactive, and highly organized.
• Problem-solving skills with a solution-oriented mindset.
• Ability to work independently and collaboratively within a team environment.
• Eagerness to learn and take on new responsibilities.
• Basic proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint).
• Where Your Career Is Going:
• End your job search and find your career at TransPerfect #careersNOTjobs.
• Why TransPerfect:
• For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside

Additional Information

TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

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