Account Assistant

About the role

Roles & Responsibilities Client Account Support : Assist account managers in maintaining and nurturing relationships with clients, ensuring satisfaction with pest control services. Administrative Coordination : Manage schedules, service appointments, and documentation for client accounts (e.g., contracts, billing, service reports). Customer Communication : Respond to client inquiries via phone, email, or in-person, addressing concerns about services, pricing, or pest-related issues. Order Processing : Handle service renewals, upsells, and new orders, ensuring accuracy in billing and alignment with client agreements. Interdepartmental Liaison : Coordinate between clients, technicians, and sales teams to resolve issues and ensure timely service execution. Sales Support : Prepare quotes, proposals, and presentations for account managers to aid in client retention and acquisition. Job Requirements: Education : Diploma in Business Administration, Marketing, or a related field. Experience : 1+ years in account coordination, customer service, or administrative roles; experience in pest control, hospitality, or facilities management is a plus . Organizational Skills : Proven ability to multitask, prioritize deadlines, and manage client accounts efficiently. Communication Proficiency : Excellent verbal/written communication skills for client interactions and internal collaboration. Eligibility: Quota available. Application: Please email your resume to hr@unitedpest.com.sg

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Company Intel

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