Merchant Sales Specialist

Responsibilities

• Pitch deals solutions to prospective F&B and retail partners through face-to-face and virtual engagements
• Lead commercial negotiations, close merchant deals, and secure participation in marketing and deals campaigns
• Champion value proposition and promotional tools, including targeted deals, voucher solutions, and performance-based marketing
• Ensure a smooth onboarding process and support merchants in setting up, launching, and optimizing their deal offers
• Act as the main point of contact for merchant queries related to campaign setup, performance, and optimization
• Track and analyze merchant campaign results to drive ongoing improvements and repeat participation
• Work closely with internal teams (Ads, Account Management, CRM, Pay) to deliver integrated marketing solutions
• Keep abreast of market trends, competitor offerings, and merchant feedback to improve campaign relevance and impact

Requirements

• Proven experience in sales or business development, ideally with exposure to F&B, media, digital marketing, or ecommerce sectors
• Strong communication and persuasion skills, with the ability to effectively pitch campaign solutions/with a consultative selling style.
• Ability to lead commercial negotiations and close deals confidently
• Self-starter mindset, capable of working independently in a fast-paced, target-driven environment
• Analytical thinking, with the ability to review and interpret campaign performance data
• Excellent stakeholder management skills, with the ability to handle multiple campaigns and partners at once
• Comfort with both face-to-face and virtual client engagements
• Proven track record of hitting sales targets and closing new business.
• Familiarity with ecosystem, promotional tools, or campaign features
• Experience with performance-based marketing or CRM tools
• Understanding of local F&B or retail market trends
• Experience collaborating with cross-functional teams (e.g., Ads, CRM, Payments)
• Track record of driving repeat partner engagement through data-driven insights

Additional Information

12-months contract role under Optimum Solutions. This role requires working with our client who is a leading superapp in Southeast Asia, providing a wide range of services including mobility, food delivery and digital payments. Work Schedule and Hours: Monday - Friday, 10am - 7pm (inclusive of a 1-hour lunch break)

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