FSD Human Resources Administrator - Fairfax, VA

About the role

Assists Human Resources Manager with various Human Resources administrative functions and performs administrative duties related to the operations of the branch or office. ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned by the Human Resources Manager, Regional Vice President or General Manager. - Answers phone and redirects calls in a timely manner. - Manages office by ordering supplies, sorting mail, stocking office materials and greeting all office guests. - Schedules and organizes appointments. - Completes daily office opening and closing procedures including tidiness of the branch kitchen and conference rooms. - Completes monthly reports and sends out monthly birthday cards to field personnel. - Creates and enters new employee personnel information into the HRIS. - Participates in company Quality Assurance initiatives, including record keeping, training and auditing. - Examines employee files to answer inquiries and provides information to authorized persons. Assists with maintenance of uniform room cleanliness and inventory. - Performs other clerical duties as needed, such as filing, photocopying and collating. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. The Human Resources Administrator I/Receptionist reports to the Human Resources Manager and is subject to supervision from the Human Resource Manager and Regional Vice President or General Manager. COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies: - Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. - Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. - Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings. - Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. - Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. - Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment. - Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. - Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. - Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. - Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence. - Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; - Prepares weekly (ISOT) Initial Security Officer Training Books and Orientation folders for classes. - Corresponds with Marketing Department to provide client and officer updates, awards, birthdays, training schedules (etc) to be included in the Walden Report. - Assists with recordkeeping related to employee information such as personal data, compensation, benefits, tax data, attendance, performance reviews or evaluations, and termination date and reason. - Assists with administering pre-employment tests, drug screens, background checks and uniform ordering. - Assists with updating employee files, documenting personnel actions, and providing information for payroll and other uses. - Assists with verification of employment requests for employees. - Assists with coordinating and scheduling new hires to attend (ISOT) Initial Security Officer Training classes. - Assists with uniform assignments, exchanges, or reimbursements. Sets goals and objectives; Develops realistic action plans. - Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility

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