Global Head of Retail Vertical AI Sales

Responsibilities

• Develop, build and implement the vertical growth strategy
• Team Leadership & organizational alignment across global cross matrixed vertical team; Serving as primary thought leader and senior stakeholder across GEOs, Business Units, Channel, Marketing, and ISV/solution partners for your vertical
• Define, create and communicate the AI vertical strategy and GTM direction - the "what to sell and how to sell" for your vertical
• Own vertical P&L narrative, pipeline and bookings performance against vertical targets
• Create a strong vertical pipeline through solution-led motions including programs and sales resources. (use-case plays, co-sell with partners, executive value stories) rather than product-led selling
• Build and develop lighthouse customer relationships that serve as references and demand generators, value proof points, and reusable assets that make solutions easier to sell, deliver, and scale
• Lead executive-level customer and partner engagements, including competitive escalations and C-suite conversations
• Influence investment decisions and resource allocation across a matrixed organization without direct authority
• Translate AI market trends, customer signals, and competitive dynamics into actionable GTM plays
• Lead vertical QBRs and drive pipeline health reviews across the global team
• Coach and guide both the matrixed vertical team and "Peaked" GEO sellers assigned to your vertical
• Collaborate with Alliance and Channel teams to maximize ISV and partner co-sell value within the vertical
• Travel at >30% of time with focus on customer facing engagements

Requirements

• Bachelor's degree or equivalent experience in vertical Business
• 10+ years of enterprise technology sales or go-to-market experience
• 5+ years working in senior roles in Retail market
• Demonstrated experience in the Retail ecosystem
• Demonstrated track record of owning revenue targets and building vertical sales strategies at scale
• Deep understanding of the Retail industry's regulatory environment, buying dynamics, and technology priorities
• Executive presence, with the ability to operate and influence at C-suite level
• Proven ability to lead and align cross-functional, matrixed organizations without direct authority
• Comfort operating at a fast pace with ambiguity and driving alignment across global, matrixed teams spanning product, engineering, channel, delivery, and sales
• Master's degree in Business, Computer Science, or a related field
• Hands-on experience with AI, ML, or data platform solutions in vertical context
• Background in full-stack technology solutions (networking, security, compute, observability)
• rack record of building and scaling new GTM motions in competitive markets
• Experience leading global or multi-region teams and programs
• Why Cisco?
• Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwi

Benefits

Additional Information

The application window is expected to close on: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . Meet the Team Join our team and help shape a lasting impact on the world. Cisco is the engine of modern artificial intelligence-the most significant technology breakthrough of our time-and is redefining the Retail landscape. The Cisco Global AI Sales Team exists to build and drive a unified AI go-to-market strategy across Cisco's global sales organization that will expand our customer base and exceed on-target revenue goals. We are seeking a Retail Vertical Leader to define, industrialize, and globally scale differentiated Retail solutions. Our focus is above the hardware - bringing together deep industry fluency and world-class Secure AI solutions that will help customers navigate the AI landscape with confidence, precision, and a decisive competitive edge. We drive AI-led growth by activating teams worldwide, delivering vertical expertise, and building the scalable tools and programs that empower every seller to win with AI.

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