Merchandising Technician - TWH SDM

Responsibilities

• Responsible for maintaining responsibility for ordering, receiving, and pricing prescription and non-prescription items for multi-site outpatient pharmacies
• Performs merchandising and cashier functions
• Organizing revenue-generating promotions to attract customer interest
• Provides great customer service
• Coordinating the return of stale-dated merchandises and other products
• Communicating with other Pharmacy personnel
• Performing technical functions in support of the Pharmacy
• Performing cross-functional duties, within scope of authority
• Performing other duties consistent with the job classification, as required
• Requires lifting items or bending, such as cases of nutritional products greater than 15lbs which are sold by the case, merchandising/stocking cases of beverages
• Requires standing 95% of the shift
• Requires assisting with packaging and sending prescription deliveries and reconciling invoices
• Requires compression stockings fitting for patients and/or customers and coordination of compression stockings sales.
• Grade 12 or recognized equivalent
• One (1) year related merchandising experience preferably in the healthcare industry
• Very good verbal and written communication skills
• Very good interpersonal skills
• Very good organizational and time management skills
• Knowledge of Pharmacy operations, practices and regulations
• Knowledge of applicable legislation i.e. Health Professions Regulations Act, etc.
• Knowledge of Workplace Hazardous Material Information System (W.H.M.I.S.) requirements
• Compliance with established confidentiality requirement
• Satisfactory attendance
• Computer Skills: MS Word and basic Excel an asset
• Preferred, six months technical experience in a retail/community Pharmacy
• Why join UHN?
• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/ )
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
• Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.
• All applications must be submitted before the posting close date.
• UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.
• Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
• UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
• We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Benefits

Additional Information

Union: Non-Union New or Replacement: Replacement Site: Toronto Western Hospital - Shoppers Drug Mart (with possibility of cross coverage at Toronto General and Princess Margaret Hospital Outpatient Pharmacy) Department: Outpatient Pharmacy Reports to: Manager, Outpatient Pharmacy Wage Range: $20.83 - $31.25 per hour. Hours: Varies Shifts: Varies Status: Temporary Part-Time (1 Year Contract) Closing Date: June 11, 2026 Position Summary Working under the direction of the Operational Manager, the merchandising technician will fulfill tasks to support operations effectively and efficiently, while providing exemplary Customer Service.

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