Asset Servicing Hub - Outreach Lead

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WHAT MAKES US, US Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values - caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we're saying, keep reading! WHY THIS ROLE IS IMPORTANT TO US SimCorp is experiencing a substantial increase in business globally and to support our growth we are looking for a Outreach Lead. This is a truly global role, based in our Warsaw office. In this key role you will work with all our clients across the world and provide business support and solutions to overcome issues encountered by these clients. This interesting job offers you an opportunity to increase your knowledge and get experience on a variety of disciplines. You will find yourself working in a diverse and fast-growing environment for an international company with significant growth potential and career opportunities. If you want to contribute to our growth and develop in a professional environment - grow with us! WHAT YOU WILL BE RESPONSIBLE FOR Assumes overall outreach Project Manager responsibility Runs operational calls with the client, as well as all workshops with the client Serves as the primary contact for client communication and handles broader client requests Streamlines and supervises communication with all parties Manages / decides over all outreach escalations with the client and internally Maintain of working outreach flowchart and descriptions Defines and creates outreach specific reporting and risk analysis on an ongoing basis Collaborates with the outcome PM Owns the outreach tracker and controls the contributions to the product development build / backlog file Owns all communication templates and guidelines WHAT WE VALUE Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest. Experience in business communication with a clearing broker, a custodian and an asset manager Has experience with post trade processes until fund accounting starts Understands what order executions, settlements and reconciliations are Experience in onboarding within Asset Management / Asset Servicing industry

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