System Administrator

Responsibilities

• Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems
• Manages IT system infrastructure and any processes related to these systems
• Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provides support for the escalation and communication of status to client management and internal customers
• Provides support for the dispatch system and hardware problems and remains involved in the resolution process
• Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance

Requirements

• Ten (10) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required
• Experience performing Tier I/II troubleshooting for operating system
• Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA/Information Technology experience may be substituted for a bachelor's degree
• Clearance :
• Must have an active TS/SCI with polygraph level clearance
• The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:
• $96,200 - $192,300 USD
• What We Believe
• Equal Employment Opportunity Statement
• Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Emplo

Benefits

Additional Information

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! AFS is seeking a Systems Administrator to join our team and support our client in the Annapolis Junction, MD area.

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